J Financial Services Mar
Introduction
Journal of Financial Services Marketing, 31(1)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
Selling sustainability: how ESG marketing overlooks moral complexity
—Tuukka Ylä-Anttila []
A systematic review of financial self-efficacy: what we have learned and where we can go from here?
—Anmol Gulati, Sultan Singh, Shallu Dhiman, Kriti Kishor []
Navigating the rise of finfluencers: a multidimensional quality framework for strategic partnerships
—Henning Zülch, Marius Mölders, Christian Pieter Hoffmann []
“Beyond the checkout: what shapes the BNPL narrative for young consumers in India?”
—Gopinath G, Kirubakaran Jayaprakasam []
Exploring mobile financial services adoption among Bangladeshi Millennials: role of technology awareness, perceived value, gender, and education level
—Nahida Sultana, Rabeya Sultana, Most. Sadia Akter []
A UTAUT2 approach to understand intention to use mobile banking by non-users and intention to continue by users
—Concepción Varela-Neira, Ashraf Hilal []
Gender-related personality traits and robo-advisor usage intention: the moderating role of gender
—Hava Orkut, Daria Plotkina []
From reels to returns: the influence of female financial influencers on investment decisions
—Prasant Kumar Pandey, Pallavi Chaturvedi, Durgesh Agnihotri, Naval Bajpai, Vikas Tripathi []
AI-driven cybersecurity as an enabler of fintech innovation: evidence from Jordanian banks
—Khaled Saleh Al-Omoush []
Examining anxiety’s role in embracing digital payments: an empirical investigation
—L. Vimal Raj, S. Amilan []
Customer experience and emotional drivers of satisfaction and loyalty in U.S. banking: An application of the EXQ model
—Carlos Alberto Espinosa Fernandez, Iñigo Tejera Martin, Ainhoa Rodriguez Oromendia, Phil Klaus, Van-Ha Luong []
From threat to transaction: an integrative multi-theory lens of mobile payment adoption during health crisis
—Margaret L. Sheng, Abu Amar Fauzi []
Determinants of financial well-being: the roles of family financial socialization, financial literacy, financial inclusion, and propensity to plan
—Tang My Sang []
Going the extra mile for customer satisfaction and loyalty: the consequence of customer service process in the banking industry
—Solomon Agada Agada, Iriobe Grace, Iriobe C. Ofunre, Oluwakoya Adeniyi Olufemi []
The financial literacy gap: A Cross-National study on economic Development, digital finance and inclusion
—Ece Kozol []
Enablers and inhibitors of personalised gamification adoption in m-wallet applications: a behavioural reasoning theory perspective
—Anoop George, Sebastian Joy Panattil, Muhammed Sajid, Manu Melwin Joy []
Digital currency usage intention among existing fintech users: testing the modified UTAUT using hybrid SEM-ANN approach
—Sumita Jagdishprasad Shroff, Rajkumari Nitin Soni, Simran Rohira []
Trust-Mediated adoption of AI Robo-Advisors in inland china: an extended UTAUT perspective
—Yantong Guo, Hayyan Nassar Waked []
CBDC in a privacy sensitive world: extending UTAUT with digital financial literacy and anonymity insight
—Vikrant Singh, Mayank Yadav, Ashish Gupta []
Is adopting cashless transactions a rational or irrational decision? Evidence from informal sectors
—Anh Nguyen-Thi-Phuong, Anh Dao-Viet, Duy Vu, Thanh Ngo, Nguyen To-The []
Sustained impact of higher customer satisfaction on bank revenue
—Carin Segerlind, Kent Eriksson, Cecilia Hermansson []
The pathways from digital financial literacy to sustained engagement with mobile financial services: a technology continuance theory perspective
—Francis Kamewor Tetteh, Kwame Owusu Kwateng []
Consumers adoption of healthy lifestyle: Understanding the influence of upcycling drivers on LOHAS consumer behavior
—Kajul Bharti, Richa Agarwal []
Neural and structural pathways to financial well-being: dual-staged SEM–ANN analysis of financial risk tolerance and internal locus as mediators
—Dipanshu Nijanandi, Brajesh Kumar Tiwari []
Continuance intention of Islamic internet-only banks: lessons learned from Indonesian users
—Jauhar Faradis, Mukhamad Yazid Afandi []
Mobile payment adoption during the COVID-19 pandemic: a systematic literature review
—Aybegüm Güngördü BelbaÄŸ []