Service Industries J
Introduction
Service Industries Journal, 46(5/6)
INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs
Platform algorithmic control and work outcomes of food delivery employees
—Hairong Zhao, Bocong Yuan, Yishu Gong & Yujiu Liao []
Customer-oriented strategy and AI social responsibility performance: a resource-based view
—Pengyi Shen & Yiming Chen []
Digital leadership: a systematic literature review and research direction
—Phuong Minh Binh Nguyen, Xuan Vinh Vo, Giang Nu To Truong & Giang Le Ngoc Truong []
Employee-robot collaboration in services: psychological ownership, customer attributions and engagement
—Daniel Ruiz-Equihua, Jaime Romero & Luis V. Casaló []
Linking artificial intelligence (AI) with employees’ work behaviors
—Qingjin Lin & Lyuqi He []
Navigating ethical, human-centric leadership in AI-driven organizations: a thematic literature review
—Najla Abdullah Ahmed Albannai & Muhammad Mustafa Raziq []