Cornell Hosp Quart
Introduction
Cornell Hospitality Quarterly, 67(1)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
Brand Equity Formation Among LGBTQ+ Customers: The Role of Brand-Self Identification
—Heejung Ro and Juhee Kang []
Customer Satisfaction Effects on Hotel Brand Performance: Mediated by Brand Popularity?
—Michael Lynn and Karlen Avetisyan []
Guest Voice Behavior for Hotels: The Role of Experience, Emotional Attachment, and Perceived Value
—Feyza Ozler Efe, Ebru Tumer, Nilsah Cavdar Aksoy and Alev Kocak Alan []
The Platform Matters: Selection and Measurement Bias in Online Reviews
—Saram Han and Christopher K. Anderson []
Employee Recommendation and Financial Performance: Evidence From Tourism and Hospitality Industry
—Tian-Yu Han, Jian-Wu Bi and Yanbo Yao []
Tribal Sports Betting in the United States: A Comparative Analysis of Regulatory Frameworks
—Brandon Mastromartino and Katherine A. Spilde []
Job Mobility in the Time of Recovery: An Examination of How Job Threats Influence Turnover Intentions
—Sean McGinley []
Feeling Drained at Work? The Effects of Workplace Incivility Among Frontline Restaurant Employees
—Jihee Choi, Hyeyoon Choi and Kristina Wong []
Overcoming the Love Gap: AI-Enabled Relationship-Building by Robot Chefs
—Andrew E. Wilson, Lura Forcum and Michael Giebelhausen []
Hotel Employee Engagement During the Pandemic: A Mixed-Method Approach
—Shi (Tracy) Xu, Mark Ashton, Yanning Li, Gregor Staunton and Yu (Kevin) Li []