J Fin Services Mar
Introduction
Journal of Financial Services Marketing, 30(4)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
Banking on change: uncovering the higher-order motivations behind bank-switching
—Charlton Roux, James Lappeman []
Greenwashing in green banking: weakening sustainable initiatives, trust, and harming brand reputation
—Garima Malik, Dharmendra Singh, Amandeep Kaur []
The role of gamification experience in shaping continuous usage and word-of-mouth intentions: evidence from e-wallet services in Vietnam
—Thanh-Binh Phung, Phuc-Thien Vo []
Painless, careless: Will satisfaction toward QR code payment increase impulsive purchase?
—Raihan Fara Fania, Widya Paramita []
Predicting relational outcomes via ESG: the mediating role of customer involvement
—Matthew Yau Choi Chow, Shirie Pui Shan Ho []
Financial well-being in the IT sector: investigating the role of financial behaviour and planning
—Aishwarya Mitra, Seba Mohanty, Sugyanta Priyadarshini []
Sustainable investing through a gendered lens: the role of locus of control and risk perception
—Vivek Verma, Praveen Singh, Rajesh Tiwari, Dinesh Chandra Pandey []
Factors and patterns in mobile banking and payment services use in the United States
—Gaurav R. Sinha, Raj Chirag Mehta, Anniina Kaittila, Katri Viitasalo []
Understanding pragmatic meanings of fintech among vulnerable consumers in Bangladesh for enhanced customer experience management
—Md Mohan Uddin, Khandker Md Nahin Mamun, Abdul Hannan Chowdhury []