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POSTING TYPE: TOCs

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Big Data and Business Analytics

A Coal in the Snow or the Icing on the Cake? China’s development zone upgrading and regional economic resilience
—Lu Zhu, Yong He, Chunfeng Chen, Nuo Liao []

Consumer Behavior & Wellbeing

Rethinking consumer behaviour in a green digital marketing landscape
—Giuseppe La Ragione, Marcello Risitano []

Revolutionizing consumption: Unveiling the Allure of NFTs and digital twins for sustainable luxury fashion
—Marta Massi, Andrea Vocino, Chiara Piancatelli, Paola Cillo, Anna Claudia Pellicelli []

The role of conflicting cognitions in changing hazardous consumer behaviour
—Krzysztof Kubacki, Krzysztof Stepaniuk, Dariusz Siemieniako, Karolina MaÅ‚agocka, Chrystyna Misiewicz []

Theory and theory development: Guidelines for establishing theoretical gaps, foundations, contributions, and implications
—Weng Marc Lim []

Corporate Social Responsibility and Business Ethics

The dynamics of selective environmental disclosure: Earnings pressure and environmental committee
—Cheng Chi, Yang Cheng []

The ESG-productivity paradox: how ESG performance expectation gaps impede total factor productivity
—Xiaonan Dong []

From motivation to outcome: a structured narrative review of the literature on corporate activism
—Selma Saracevic, Bodo B. Schlegelmilch []

Innovation Marketing & Management

Unraveling the complexity of radical service innovation: A systematic review, integrative framework, and research roadmap
—Ping-Jen Kao, Scott Dacko, Yansong Hu []

Interactive Marketing & Social Media

Managing conversions of anonymous online users: a privacy-compliant framework
—Brianna JeeWon Paulich, Yichen Cheng, Denish Shah []

Marketing

Meaningless brand names can spark consumer curiosity and improve brand evaluations
—Polina Landgraf, Jonathan Luffarelli, Antonios Stamatogiannakis []

Collateral damage or effortless win? Spillover effects of competent and warm leader brands on copycats following product-harm crises
—Man Chen, Jiaojie Ouyang, Feng Wang []

Solo and shared tourist experience: The competition between intrinsic and extrinsic motivations
—Miguel A. Moliner-Tena, Mar Algueró-Boronat, Rosa M. Rodríguez-Artola []

Organizational Behaviour and HRM

How supervisor bottom-line mentality transfers to abusive behavior: An objectification perspective
—Jinyun Duan, Liya Qi, Ying Lu, Sixian Li []

Flubber teams: The emergence of dynamic platform-enabled teams in business organizations
—Mike Szymanski, Ivan Smagin, Evgeny Kaganer []

How, when and why leader-team cognitive style incongruence stimulates team creativity
—Long Ye, Songlin Yang, Ling Yuan, Ye Yang []

Sales Research

Inclusive climates in sales: Microaggressions, sales manager justice and salesperson engagement
—Lisa Beeler, Molly R. Burchett, Kevin S. Chase, Ryan Mullins, Johannes Habel []

Service Research

Should AI or human agents handle customer complaints? Exploring the impact of agent type and complaint response type on recovery outcomes
—Haichuan Zhao, Zisong Song, Zhenchuan Cai []

Online service failure and recovery: An integrated meta-analytic perspective of attribution and justice theories
—Manish Das, Charles Jebarajarkirthy, Haroon Iqbal Maseeh, Weng Marc Lim, Jinal Sameer Shah []

Strategic Management

Experience schedules: unpacking experience accumulation and its consequences
—Christopher B. Bingham, Kalin D. Kolev, Jerayr (John) Haleblian, Koen Heimeriks []

Product recall in the automobile industry: The impact of performance feedback on the decision of crisis management
—Xuejiao Wu, Yi-Na Li, Jiuchang Wei []

An anatomy of business model innovation in Latin America- a fuzzy extended analytic hierarchy process application
—Aaron van Klyton, Diego Fernando Carbonell Garcia, Camilo Restrepo-Estrada []

Brand capital development, climate risk, and corporate investment efficiency
—Chengcheng Liu, Mingrui Zhang, Yu-En Lin, Qing Li []

Objectives and key results as a tool for middle managers to enhance the process of strategy implementation
—Christine Wowerath []

Not all voices are equal: stakeholder environmental pressures and corporate green innovation strategies
—Yuting Dong, Ziyuan Sun, Yiqiang Zhou []

Digital transformation as a multi-phase process: a longitudinal study of corporate strategy and business unit adaptation
—Solmaz Filiz Karabag, Johan Simonsson, Christian Berggren, Martin Andreasson, Robin Eriksson []

Special Issue Papers

AI agents, agentic AI, and the future of sales
—Gabriel R. Gonzalez, Johannes Habel, Gary K. Hunter []

Care-based corporate sociopolitical activism: identifying dark sides and envisioning an ethical framework
—Amanda Spry, Zoe Lee, Marian Makkar, Cassandra France []

Enhancing ESG performance through digital transformation: Recent development, cases and relationships
—Yang Yu, Hau-Ling Chan, Erin Cho []

Mitigating financial loss from global supply chain ESG regulations: Can ESG performance help?
—Qinghua Zhu, Jinyu Yang, Yuan Chen []

Yasss queen! towards an intersectional understanding of the social media influencer domain
—Ave Le Blanc, Ross Gordon, Sue Ann Barratt, Lisa Schuster []

The dawn of ‘deinfluencing’ as a vehicle for moral responsibility and anti-consumption
—Nina Michaelidou, Ioannis Kostopoulos, Emily Lowe []

Omnichannel safe customer experience: how should it be measured? Does it affect customer well-being and retailers’ performance?
—Syed Mahmudur Rahman, Jamie Carlson, Noman H. Chowdhury, Siegfried P. Gudergan, Martin Wetzels, Christian M. Ringle, Dhruv Grewal []

Understanding customer grief in brand relationships
—Adele D. Berndt, Kieran D. Tierney []