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JSR Editor-in-Chief

Introduction

Florian Wangenheim will be the new Editor-in-Chief Elect of the Journal of Service Research

INTEREST CATEGORY: SERVICE
POSTING TYPE: Journal News

Posted by: Roland Rust


Florian Wangenheim Named Editor-in-Chief Elect of Journal of Service Research

We are delighted to announce that Professor Florian Wangenheim has been named Editor-in-Chief Elect of the Journal of Service Research (JSR), for a three-year term to replace Ming-Hui Huang, whose term ends later this year.Ìý Since its inception in 1998, JSR has consistently been the top-cited and most prestigious service research journal.Ìý It is currently one of the highest-cited journals in all of business and economics, based on the Web of Science.

FlorianÌývon Wangenheim is Professor of Technology Marketing at ETH Zurich. Before joining ETH in 2013, he held the Chair of Service and Technology Marketing at the TUM School of Management, Technische Universität München. He has published extensively in major journals such as the Journal of Service Research, Journal of Marketing, MISQ, IJRM, and JAMS, among others.Ìý He has 29 publications that have each been cited more than 100 times. His work has been recognized with various awards, including best paper and research honors from the ÂÜÀòÉç¹ÙÍø, the Academy of Management, the Academy of Marketing Science, the German Federal Ministry of Higher Education, the German Marketing Association, the German Association of Business Professors, and the Swiss Association for Marketing Science. Florian is involved in several larger collaborative research initiatives, including the Mobiliar Lab for Analytics, the Center for Digital Health Interventions, the CSS Health Lab and the AI Value Lab, among others. He currently is Director of the ETH/HSG Executive MBA program EMBA-X and was Chair of the SH1 Starting Grant panel of the European Research Council.

ÌýProfessor Wangenheim will be JSR’s seventh Editor-in-Chief, following Roland Rust, Parsu Parasuraman, Kay Lemon, Mary Jo Bitner, Mike Brady, and Ming-Hui Huang.Ìý Professors Wangenheim and Huang will be working together to coordinate the editorial transition.Ìý We thank Ming-Hui Huang for the excellent job she has done as Editor for the last 5 years.Ìý We believe that Professor Wangenheim has a demonstrated commitment to high quality, high impact service research that will move the field forward in a multi-disciplinary and globally-inclusive manner.Ìý We are pleased to welcome him as JSR’s next Editor-in-Chief.

  • JSR Editor Selection Committee (Roland Rust, Mike Brady, Isabella Austin, Steve Shugan, Jim Spohrer)