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Service Ind J

Introduction

Service Industries Journal, 45(11/12)

INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs


Why users continue E-commerce chatbots? Insights from PLS-fsQCA-NCA approach
Behzad Foroughi, Tran Quang Huy, Mohammad Iranmanesh, Morteza Ghobakhloo, Abderahman Rejeb & Davoud Nikbin [] []

Cultivating green creativity through training and development in hospitality organizations
Mudassir Husnain, Qingyu Zhang, Muhammad Waheed Akhtar, Muhammad Usman, Ahmed Tariq, Chunhui Huo & Muhammad Saeed Akhtar [] []

Exploring the impact of social media content on travel envy and intention to visit destination: moderating role of narcissist admiration and rivalry
Rehan Ahmad, Muhammad Ishtiaq Ishaq, Ali Raza, Qurat-ul-ain Talpur & Ghulam Murtaza [] []

Organizational green culture and employees’ green behavior: a moderated mediation model with employees’ environmental awareness and organizational disseminative capacity
Huixin Yu & Zhongyuan Li [] []

Conceptualization, measurement and theorization of green innovation in hospitality and tourism: looking back to move forward
Mert Gürlek & İlker Kılıç [] []

Employees’ foe or friend: artificial intelligence and employee outcomes
Muhammad Abubakar Tahir, Gaofeng Da, Muzhar Javed, Muhammad Waheed Akhtar & Xiaohui Wang [] []