ÂÜÀòÉç¹ÙÍø

INTEREST CATEGORY: SERVICE
POSTING TYPE: Journal News

Posted by: Ming-Hui Huang

---

The Journal of Service Research (JSR) is pleased to announce its 2024 award recipients at the 2025 Frontiers in Service Conference, held in Montreal, Canada:

JSR Best Reviewers

Arne De Keyser, EDHEC Business School, France
Holger Roschk, Aalborg University, Denmark
Amy Fehl, Georgia Gwinnett College, USA

JSR Best Associate Editors (AEs):

Beibei Dong

Beibei does a fantastic job not just summarizing reviewer feedback but supplementing it through an independent, careful review and offering the authors a clear roadmap for revision. I often find myself simply reinforcing her plan for authors with little need to extend.

Christian Kowalkowski

Christian consistently delivers timely, detailed, and highly constructive reviews, often going beyond in both the depth of analysis and the clarity of their feedback. He provides feedback that is rigorous yet respectful, guiding authors toward meaningful improvements while maintaining a developmental style.

Bart Lariviere

Bart has demonstrated a strong commitment to the journal’s editorial standards, consistently handling manuscripts with professionalism, thoughtfulness, and timeliness. Bart also has shown excellent judgment in selecting qualified reviewers and synthesizing their feedback into clear, constructive and actionable AE reports.

Roland T. Rust JSR Best Article Award

Finalists:

Customer Perceptions of Firm Innovativeness and Market Performance: A Nation-Level, Longitudinal, Cross-Industry Examination Timothy Keiningham, Lerzan Aksoy, Alexander Buoye, An Yan, Forrest V. Morgeson, III, Gina Woodall, Bart Larivière (Issue 4)

Optimizing Service Productivity With Substitutable and Limited Resources
Jens Hogreve, Alexander Hübner, Mirjam Dobmeier (Issue 4)

Reclaiming Healthcare’s Healing Mission for a Sustainable Future Leonard L. Berry, Manjit S. Yadav, Michael K. Hole (Issue 1)

Winner:

Customer Perceptions of Firm Innovativeness and Market Performance: A Nation-Level, Longitudinal, Cross-Industry Examination Timothy Keiningham, Lerzan Aksoy, Alexander Buoye, An Yan, Forrest V. Morgeson, III, Gina Woodall, Bart Larivière (Issue 4)