J Hosp Mar Man
Introduction
Journal of Hospitality Marketing & Management, 34(6)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
Promoting sustainable hospitality: examining the impact of voice assistant recommendations on customer engagement in pre-travel decision-making: moderating effects of use purpose and cultural orientation |
—Han-Ling Jiang, Lin-Hua Lu, Tsunwai Wesley Yuen & Yu-Lun Liu [] []
Drivers of and barriers to customer value co-creation behaviors in the robot-assisted restaurant context
—Jinkyung Jenny Kim, Seongseop (Sam) Kim, Zemenu Amare Ayalew, Heesup Han & Yoksamon Jeaheng [] []
Impact of metaverse experiences on consumer behavior in metaverse-enabled hospitality retailing: the role of realism, immersion, convenience, and social interaction
—Khuram Shahzad, Muhammad Faisal Shahzad, Bilal Ahmad, Khizar Hayat & Wenping Liu [] []
Navigating workplace technological challenges: the role of technology curiosity and peace of mind in enhancing employee work-life wellbeing and work pleasure
—Dori Davari & Seongseop (Sam) Kim [] []
Effect of peer-to-peer accommodation customer misbehavior on host’s proactive customer service performance
—Ji Wen, Hanhan Wang, Siyu Huang & Guangmei Jia [] []
Navigating the artificial intelligence (AI) driven algorithmic paradox in hospitality: Unpacking the inverted U-shaped relationship between algorithmic management and employee service innovation
—Maolong Zhang, Jin Li & Yanmei Lin [] []