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Customer Value Report 

Introduction

The 2025 report is now available from the Center for Customer-Based Execution and Strategy at Rice

INTEREST CATEGORY: MARKETING STRATEGY
POSTING TYPE: Resources

Posted by: Vikas Mittal


2025 Customer Value Report 

The Center for Customer-Based Execution and Strategy (C-CUBES) is pleased to share its 2025 Customer Value Report based on a national survey of 3,000 U.S. residents. It quantifies customer value drivers such as cost, quality, sustainability, DEI, and convenience across 18 economic sectors. The teaching and research resource is free at: