J Con Satis Dissatis Complaining Behav
Introduction
Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 38(1)
INTEREST CATEGORY: RELATIONSHIP MARKETING
POSTING TYPE: TOCs
Insatiability: A Conceptual Framework for the Creation of Customer Satisfaction and Dissatisfaction as a Strategy for Successful Marketing
—Michael A. McCollough [] []
Mapping the Evolution of Brand Hate: A Comprehensive Bibliometric Analysis
—Mohamed Assoud, Lahoucine Berbou [] []
The Effectiveness of Deterrence Tactics to Reduce Illegitimate Complaining
—Herm Joosten [] []
Sustainable Satisfaction: The Role of Consumer Online Resale in Shaping Overall Satisfaction
—Hsunchi Chu, Shuling Liao [] []
Demographics and Customer Satisfaction: A Multi-Category Study
—John Dawes [] []
The Mediating Roles of E-Learning Student Satisfaction with Perceived Value in the Relationships between E-Learning Service Quality Attributes and E-Learning Student Loyalty
—Lam Trong Vu, Long Pham, Miguel ngel Z繳簽iga, Thuy Thi Thu Nguyen [] []
Enhancing Customer Retention in the Mobile Industry: A Problem-Solving Approach
—Martin Savard, Issam Telahigue [] []
Personality Matters: The Moderating Role of Big Five Personality Traits in Consumer Grudgeholding: An Analysis of Pakistans Automobile Industry
—Shaista Jabeen [] []
A Bibliography of Research in the Area of Consumer Satisfaction, Dissatisfaction and Complaining Behavior: The Year 2024 in Fourteen Leading Journals
—Katherine L. G. Tulibaski [] []