J Service Res
Introduction
Journal of Service Research, 28(2)
INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs
The Effect of Delivery Time on Repurchase Behavior in Quick Commerce
—Alice Harter, Lucas Stich and Martin Spann []
The Circular Economy: A Transformative Service Perspective
—Sönnich Sönnichsen, Ad de Jong, Jesper Clement, Roger Maull and Chris Voss []
Simple Morning and Complex Night: Time of Day and Complex Sensory Experiences
—Anqi (Angie) Luo, Anna S. Mattila and Lisa E. Bolton []
Unlocking the Full Potential of Transformative Service Research by Embedding Collaboration Throughout the Research Process
—Jessica Weaver, Philippa Hunter-Jones and Rory Donnelly []
Hierarchical Time Series Forecasting in Emergency Medical Services
—Bahman Rostami-Tabar and Rob J. Hyndman []
Multilevel Value Co-Creation Within Key Accounts
—Kumar R. Ranjan, Scott B. Friend and Avinash Malshe []
AI Patent Approvals in Service Firms, Patent Radicalness, and Stock Market Reaction
—Pankaj C. Patel and Gurjeet Kaur Sahi []
Unlocking Service Provider Excellence: Expanding the Touchpoints, Context, Qualities Framework
—Hsiu-Yu Hung, Nick Lee and Yansong Hu []
Understanding the Chasm in the Diffusion of Online Food Benefit Ordering: A Service Ecosystem Approach
—Chuanyi Tang, Junzhou Zhang, Qi Zhang, Emily Fisher and Kayoung Park []