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Service Bus

Introduction

Service Business, 19(1)

INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs


Influence of religion on the entrepreneurial mindset and the mediating role of entrepreneurial self-confidence: a study of the restaurant industry
Seongbae Lim, Mina Jun, Jeongsoo Han []

Effects of the industry format on sustainability-oriented service innovation, relationship value, and firm performance
Antonio Marín-García, Irene Gil-Saura, María Eugenia Ruiz-Molina, Mihaela Simona Moise []

Optimizing donations for End-of-life healthcare: investments in service diversity initiatives
Christopher M. Starkey, Soode Vaezinejad, Dara Schniederjans []

Star wars: customer loyalty for YouTube stars through service innovation and value co-creation
Jain Saurabh, Jain Dinesh []

Who influences family tourism decisions? Incorporating children’s perceptions
María-Mercedes Rojas-de-Gracia []

Standardization versus customization in artificial intelligence-based services: what fuels continuous intention to use on digital platforms?
Sung Yeon Kim, Jin Min Kim []

Exploring the effects of external cocreators on service innovation
Jung-Kuei Hsieh, Chien Hsiang Liao []

Investigating the effect of AI service quality on consumer well-being in retail context
Pengyi Shen, Demin Wan, Aonan Zhu []

Metaverse applications in healthcare: opportunities and challenges
EuiBeom Jeong, DonHee Lee []

Impacts of cybersecurity on hospital efficiency and financial performance
C. Christopher Lee, Jeong Hoon Choi, Jung Young Lee, Sima Fortsch []

Agility as a mediator in the relationship between quality management and hotel performance
Eva M. Pertusa-Ortega, Juan José Tarí, José F. Molina-Azorín, Jorge Pereira-Moliner []