Cornell Hosp Quart
Introduction
Cornell Hospitality Quarterly, 66(2)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
The Influence of Hotel Characteristics on Debt Servicing and Default in the U.S. Lodging Sector
—Amrik Singh, John W. O’Neill and Peng Liu []
The Role of Ambivalent Identification on Service Recovery: A Study of the Hotel Industry
—Joseph Lok-Man Lee, Noel Yee-Man Siu, Tracy Junfeng ZHANG and Stephanie Wai-Lam Tsui []
Hospitality Front-line Employees: A Meta-Analysis of Emotion Management at Work
—Lenna V. Shulga, James A. Busser and Denise H. R. Molintas []
Utilize OCB-C-Driven Learning Mechanism to Empower Employees as Good Citizens: Perspective of Trial-and-Error Learning Theory
—Yao-Chin Wang, Shi (Tracy) Xu, Emily Ma and Fengzeng Xu []
Racial Discrimination Against Service Employees: The Influence of Managers and Employees’ Responses
—Bongki Woo and Kawon Kim []
Not Just Survive, But Thrive: Examining Livelihood Capital, Poverty Reduction, and Sustainable Development in Ethnic Tourism Destinations
—Yanling Huang, Min Feng and Xiang (Robert) Li []
What Makes Consumers Purchase Social Media Influencers Endorsed Organic Food Products
—Minji Kim, Hyelin (lina) Kim, Zihui Ma and Sooyeon Lee []
Fifteen Years of Research on Customer Loyalty Formation: A Meta-Analytic Structural Equation Model
—Kevin Kam Fung So, Yang Yang and Xiang (Robert) Li []