Service Ind J
Introduction
Service Industries Journal, 45(2)
INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs
Leaders’ knowledge hiding and front-line employee service sabotage
—Salman Zulfiqar, Thomas Garavan, Chunhui Huo, Muhammad Waheed Akhtar & Binesh Sarwar [] []
Task stressors, team reflexivity, and proactive customer service performance
—Ahsan Ali & Ali Nawaz Khan [] []
Startup initiatives in social service industries: cohousing and energy communities
—Manuel Sánchez-Robles, Rosa Puertas & Domingo Ribeiro-Soriano [] []
The influence of self-disclosure micro-celebrity endorsement on subsequent brand attachment: from an emotional connection perspective
—Chen Tser-Yieth, Yeh Tsai-Lien & Huang Ya-Wen [] []
Unlearning in service contexts: a moderated-mediation model
—Michael Yao-Ping Peng, Owais Anwar Golra, Majid Khan, Thomas Garavan, Yong-Sheng Chang & Muhammad Usman [] []
Eliciting consumer-engagement and experience to foster consumer-based-brand-equity: moderation of perceived-health-beliefs
—Mir Shahid Satar, Raouf Ahmad Rather, Shakir Hussain Parrey, Huda Khan & Tareq Rasul [] []