J Hosp Mar Man
Introduction
Journal of Hospitality Marketing & Management, 34(1)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
Adverse impacts of revealing the presence of Artificial Intelligence (AI) technology in product and service descriptions on purchase intentions: the mediating role of emotional trust and the moderating role of perceived risk
—Mesut Cicek, Dogan Gursoy & Lu Lu [] []
Work-life imbalance, burning out, feeling down, I will quit, but quietly the case of hospitality employees |
—Catherine Prentice, Sergio Dominique-Ferreira, Xuequn Wang, Jesse Tuominen, M獺rcia Duarte & Helena Rocha [] []
Artificial intelligence features and their service outcomes: a meta-analysis
—Minglong Li, Xiaoyang Sun, Meichen Hua & Hailian Qiu [] []
Effects of human-robot interaction type on customer tolerance of humanoid robot service failure
—Ke Ma, Xiaojie Duan, Xiaoye Fu, Wengang Liu & Mingfu Zheng [] []
Customers metaverse service encounter perceptions: sentiment analysis and topic modeling
—S. Jerrin Issac Sam, K. Mohamed Jasim & Manivannan Babu [] []
Employees sustainability behavior: moderating effects of customer environmental awareness
—Eunhee Seo, Robin Nunkoo & Meehee Cho [] []