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J Services Mar

Introduction

Journal of Services Marketing, 38(10)

INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs


Co-creating customer experiences in service ecosystems: a study in a tourist destination
Diego Monferrer Tirado, Miguel Angel Moliner Tena, Marta Estrada []

Strategising for the circular economy through servitisation
Leanne Johnstone []

Service-informed marketing reform
Christian Grönroos []

The gloomy side of value co-creation for service employees
Nic S. Terblanche, Barry J. Babin []

Editorial: Embracing the future of services marketing
Kristina Heinonen []

Elevating service research in Africa
Kristina Heinonen, Ogechi Adeola []