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Intl J Bank Mar

Introduction

International Journal of Bank Marketing, 42(7)

INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs


What drives problematic Bitcoin investment behavior?: The role of financial literacy
Hyun-Sun Ryu []

Communal-brand connection and service loyalty: the mediation effect of corporate reputation and customer satisfaction among retail banking customers
Albert Caruana, Joseph Vella []

Multichannel service, trust, commitment and engagement: a study in a credit union
Lucimara Gomes, Serje Schmidt, Luciene Eberle []

Fintech and banking: friends or foes? Evidence from bank–fintech cooperation
Tu Le, Thanh Ngo, Dat T. Nguyen, Thuong T.M. Do []

An optimal threshold for over-indebtedness: a study on the discrepancy between subjective and objective debt burdens
Piotr Bialowolski, Ryszard Kowalski, Agnieszka Wałęga, Grzegorz Wałęga []

Banking without limits: a bibliometric analysis of scholarly works on electronic banking
Rockson Mintah, Godfred Matthew Yaw Owusu, Rita Amoah-Bekoe, Gorkel Obro-Adibo []

Understanding the factors behind racial and ethnic disparities in the adoption of alternative financial services: a decomposition analysis
Jonghee Lee, Kyoung Tae Kim, Jae Min Lee []

Satisfaction leads to loyalty – or could loyalty lead to satisfaction? Investigating brand usage and satisfaction levels in consumer banking
John G. Dawes []

Customer experience of video teller machine service: drivers and behavioural outcomes
Dung Phuong Hoang []

Financial anxiety: a systematic review
AFM Jalal Ahamed, Yam B. Limbu []

Risk-adjusted lifetime value: adjusting for customer riskiness using a single metric
Shweta Singh, B.P.S. Murthi, Ram C. Rao, Erin Steffes []

Credit (mis)allocation under capital requirements: evidence from discontinuity in loan maturities
Trang Thu Nguyen, Ha Diep Nguyen, Huyen Thi Thu Nguyen []

Investigating the customer-to-customer interaction during the customer journey in banking industry
Shahrbanoo Yadollahi, Ali Kazemi, Bahram Ranjbarian []

Does IT culture archetypes affect the perceived usefulness and perceived ease of use of e-banking services? A multistage approach of Algerian customers
Hela Latreche, Mohammed Bellahcene, Vincent Dutot []

The nexus of financial education, literacy and mobile fintech: unraveling pathways to financial well-being
Yu Zhang, Lu Fan []

Credit card reward donation with scarcity messages
Chanho Song, Min Chung Han, Sung-Hee Wendy Paik, Michael Y. Hu []

Click to contribute: understanding donation behaviour and well-being in donation-based crowdfunding mobile apps
Eugene Cheng-Xi Aw, Sujo Thomas, Ritesh Patel, Viral Bhatt, Tat-Huei Cham []

Roles of barriers and gender in explaining consumers’ chatbot resistance in banking: a fuzzy approach
Walid Chaouali, Nizar Souiden, Narjess Aloui, Norchène Ben Dahmane Mouelhi, Arch George Woodside, Fouad Ben Abdelaziz [Google Scholar]

A knowledge-based directional multicriteria framework with defuzzified subset of preferences for sustainable banking strategy analysis
Thyago Celso Cavalcante Nepomuceno, Victor Diogho Heuer de Carvalho, Thiago Poleto, Ciro José Jardim Figueiredo []

Digital marketing and purchase intention of bank services: the role of trust and engagement
Alex Akuffo Otopah, Courage Simon Kofi Dogbe, Ofosu Amofah, Bright Ahlijah []

Adoption of new banking models from a consumer perspective: the case of Iran
Soroush Dehghan Salmasi, Mohammadbashir Sedighi, Hossein Sharif, Mahmood Hussain Shah []

Digital financial consumers’ decision-making: a systematic literature review and integrative framework
Marco Barone, Candida Bussoli, Lucrezia Fattobene [Google Scholar]

Competitive dynamics in a multi-sided mobile payment platform market: an agent-based modeling perspective
Muhammad Adeel Zaffar, Ram Kumar, Kexin Zhao []

How consumers’ privacy perceptions influenced mobile payment acceptance during the COVID-19 pandemic
Yuling Wei, Mirkó Gáti, Attila Endre Simay [Google Scholar]

Corporate social responsibility as a moderator of loyalty antecedents in the Brazilian banking context
Fernando de Oliveira Santini, Daniel Barrionuevo Lugo, Wagner Junior Ladeira, Shakeb Akhtar, Luciana da Silva Rocha, Michele Kremer Sott []

Exploring the interplay of materialism, financial socialization, financial capability, and credit card debt
Zongze Li, Swarn Chatterjee, Diann Moorman []

AI is not careful: approach to the stock market and preference for AI advisor
Jieun Koo []

Acceptance of artificial intelligence devices in banking services: moderation role of technology anxiety and risk aversion
İsmail Gökhan Cintamür []

Propensity toward Islamic debt financing among Moroccan MSMEs: assessing the mediating effect of entrepreneurial achievement motivation using PLS-MGA
Sana Rhoudri, Safa Ougoujil []