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Cornell Hosp Quart

Introduction

Cornell Hospitality Quarterly, 65(4)

INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs


Editorial

From the Editor
Gary Thompson

Impact of Socialization Tactics on Socialization-Specific Adjustment Via PsyCap: A Lens of COR Theory
Zibin Song, Kaye Chon, Yutian Wang, and Zhen Wei []

Same Words, Different Meanings—Same Courts, Different Leanings: How the Supreme Court’s Latest Religious Accommodation Holding Changes the Law and Affects Employers
Tashlin Lakhani, David Sherwyn, and Paul Wagner []

Reducing the Bias in Online Reviews Using Propensity Score Adjustment
Saram Han and Daria Mikhailova []

When Does (Mis)Fit Between Customer Service Orientation and Internal Service Qualities Matter for Frontline Employees’ Pride in Membership and Their Behaviors?
Martin Yongho Hyun, Lisa Gao, Seoki Lee, and Hyeon-Cheol Kim []

The Technology Acceptance Model and Hospitality and Tourism Consumers’ Intention to Use Mobile Technologies: Meta-Analysis and Structural Equation Modeling
Fangxuan (Sam) Li, Dan Zhu, Mao-Tang (Brian) Lin, and Peter B. Kim []

What are the Primary Drivers of Marketing Success?: Evidence From Brand-Level Data on Restaurants
Michael Lynn []

Performing Up to Par: Hospitality Firms After ASU 2016-02
Youngki Jang, Crocker H. Liu, David Weinbaum, and Nir Yehuda []

Mobile Food Ordering Apps, Restaurant Performance, and Customer Satisfaction
Yue Xu, Xiaoou Liu, Zhenxing (Eddie) Mao, and Jianhua Zhou []

Employee Motivation and Outcomes of Developing and Maintaining High-Quality Supervisor–Subordinate Guanxi in Hotel Operations
Jinhua Zhang, Rong Huang, Beilei Huang, Tao Xu, and Guoqing Zhao []

The Effects of Internal Marketing Climate On Hotel Effectiveness and Competitive Excellence
Sean A. Way, Elisa K. Chan, and Michael C. Sturman []