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INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs

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Introduction: Frontiers in Operations
—Georgia Perakis []

Frontiers in Operations: Does Physician’s Choice of When to Perform EHR Tasks Influence Total EHR Workload?
—Umit Celik, Sandeep Rath, Saravanan Kesavan, and Bradley R. Staats []

Frontiers in Operations: Waiting Experience in Open-Shop Service Networks: Improvements via Flow Analytics and Automation
—Manlu Chen, Opher Baron, Avishai Mandelbaum, Jianfu Wang, Galit B. Yom-Tov, and Nadir Arber []

Frontiers in Operations: Equitable Data-Driven Facility Location and Resource Allocation to Fight the Opioid Epidemic
—Joyce Luo and Bartolomeo Stellato []

Frontiers in Operations: The Confidence Trap in Operations Management Practices: Anatomy of Man-Made Disasters
—Akhil Bhardwaj and Henk Akkermans []

Frontiers in Operations: Battery as a Service: Flexible Electric Vehicle Battery Leasing
—Lingling Shi and Bin Hu []

Frontiers in Operations: News Event-Driven Forecasting of Commodity Prices
—Sunandan Chakraborty, Srikanth Jagabathula, Lakshminarayanan Subramanian, and Ashwin Venkataraman []

Frontiers in Operations: Employees vs. Contractors: An Operational Perspective
—Ilan Lobel, Sébastien Martin, and Haotian Song []

Frontiers in Operations: Valuing Nursing Productivity in Emergency Departments
—Hao Ding, Sokol Tushe, Diwas Singh KC, and Donald K. K. Lee []

Frontiers in Operations: Optimal Genetic Testing of Families
—Daniel Adelman and Kanix Wang []

RiRiShun Logistics: Home Appliance Delivery Data for the 2021 Manufacturing & Service Operations Management Data-Driven Research Challenge
—Xiaolong Guo, Yugang Yu, Gad Allon, Meiyan Wang, and Zhentai Zhang []

Should Only Popular Products Be Stocked? Warehouse Assortment Selection for E-Commerce Companies
—Xiaobo Li, Hongyuan Lin, and Fang Liu []

Supply Chain Contracts in the Small Data Regime
—Xuejun Zhao, William B. Haskell, and Guodong Yu []

Robust Drone Delivery with Weather Information
—Chun Cheng, Yossiri Adulyasak, and Louis-Martin Rousseau []

Service Quality Implications of Long Periods of Consecutive Working Days: An Empirical Study of Neonatal Intensive Care Nursing Teams
—Felix Miedaner, Ludwig Kuntz, Kerstin Eilermann, Bernhard Roth, and Stefan Scholtes []

Allocation of Funds in Bilevel Subsidy Welfare Programs
—Wei Wei, Priyank Arora, and Senay Solak []

Product Service Outsourcing: Impact of Environment Uncertainty and Partial Observability
—Yimin Wang, Mei Li, Ning Ma, and Heng Zhang []

Technology-Enabled Agent Choice and Uptake of Social Assistance Programs: Evidence from India’s Food Security Program
—Rakesh Allu, Maya Ganesh, Sarang Deo, and Sripad K. Devalkar []

Corporate Governance and Related Party Transactions in Global Supply Chains
—Seungrae Lee, Michael K. Lim, Seung Jae Park, and Sridhar Seshadri []

Allocating Inventory Risk in Retail Supply Chains: Risk Aversion, Information Asymmetry, and Outside Opportunity
—Chengfan Hou and Mengshi Lu []

The Effects of Selling Formats and Upstream Competition on Product Pricing and Quality Design
—Lu Hsiao, Xin Ma, and Ying-Ju Chen []

Does Volunteering Crowd Out Donations? Evidence from Online Experiments
—Chao Wu and Mahyar Eftekhar []

Wasserstein Robust Classification with Fairness Constraints
—Yijie Wang, Viet Anh Nguyen, and Grani A. Hanasusanto []