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Service Ind J

Introduction

Service Industries Journal, 44(9/10)

INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs


Ethics in services: an historical perspective and new research arcs
Eileen Bridges [] []

Ethical considerations of service organizations in the information age
Mark Anthony Camilleri, Lina Zhong, Mark S. Rosenbaum & Jochen Wirtz [] []

Ethical implementation of artificial intelligence in the service industries
Sanaz Vatankhah, Vahideh Bamshad, Hasan Evrim Arici & Yanqing Duan [] []

Responsible brand leadership in services: fostering love, ethics, and empowerment
Muhammad Junaid, Muzhar Javed, Khalid Hussain & Khaldoon Nusair [] []

The impact of family-like employee-organization relationship on unethical pro-family behavior
Zhu Yao & Zhengde Xiong [] []

Leveraging responsible artificial intelligence to enhance salespeople well-being and performance
Chenchen Weng, Ruizhi Yuan, Dandan Ye, Bo Huang & Jiyao Xun [] []

Conceptualizing service ethics for the complexity of modern service interactions
Samuel Petros Sebhatu, Qusay Hamdan & Raymond P. Fisk [] []