J Hosp Mar Man
Introduction
Journal of Hospitality Marketing & Management, 33(6)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
The AI empathy effect: a mechanism of emotional contagion
—Weifang Liu, Shan Zhang, Tingting Zhang, Qiuchan Gu, Wei Han & Yupeng Zhu [] []
Role of social media influencers on marketing of sustainable hotels: gratification and the parasocial interaction perspective
—Jeou-Shyan Horng, Chih-Hsing Liu, Sheng-Fang Chou, Tai-Yi Yu & Da-Chian Hu [] []
Understanding the consequences of robotic interaction quality and outcome quality: A three-phased affordance theory-based approach
—Huijun Yang, Hanqun Song, Lantian Xia & Andi Yang [] []
Green human resource management in hospitality: nurturing green voice behaviors through passion and mindfulness
—Lydia Murillo-Ramos, Irene Huertas-Valdivia & Fernando E. GarcÃa-Muiña [] []
High-performance work systems and employees’ outcomes in challenging contexts: the role of hindrance stressors |
—Claudia BenÃtez-Núñez, Daniel Dorta-Afonso & Petra de Saá-Pérez [] []
Effects of robots’ appearance on guest service experiences
—Hulya Bakirtas & Senem Hazel Baser [] []