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INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs

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Informative or affective? Exploring the effects of streamers’ topic types on user engagement in live streaming commerce
—Lijuan Luo, Meiling Xu, Yujie Zheng []

The organic odyssey: Navigating the influence of attitude on purchase intent, mediated by perceived value, quality, and price in India
—Satish Chandra Pant, Raka Saxena, N.K. Gupta, Hema Yadav, Sathyendra Kumar AD, Devesh Kumar Pant []

Organizational structure and store performance in the grocery retail industry: The moderating role of narcissistic leadership
—Roberto Sánchez-Gómez, Luis Vázquez-Suárez []

Is digital fashion the future of the metaverse? Insights from YouTube comments
—Van Ha Luong, Annalisa Tarquini, Yaprak Anadol, Phil Klaus, Aikaterini Manthiou []

Do you create your content yourself? Using generative artificial intelligence for social media content creation diminishes perceived brand authenticity
—Jasper David Brüns, Martin Meißner []

Increasing trust and value of mobile advertising in retailing: A survey design, machine learning approach, and blockchain in the trust path
—Ava Hajian, Russell Sadeghi, Victor R. Prybutok, Chang E. Koh []

Market dynamics between retail channels and short food supply chains: A case of organic fruits
—B. Mosadegh Sedghy, Mohammadreza Nematollahi, Alireza Tajbakhsh []

Retailing in the metaverse: A framework of managerial considerations for success
—Matthias Eggenschwiler, Marc Linzmajer, Anne L. Roggeveen, Thomas Rudolph []

Research on strategies for improving green product consumption sentiment from the perspective of big data
—Liping Wang, Longjun Chen, Chuang Li []

Sustainable messaging strategies and consumer food waste: The congruence effect between message framing and state anxiety
—Jiatong Dai, Siyu Gong []

Refueling convenience and range satisfaction in electric mobility: Investigating consumer willingness to use battery swap services for electric vehicles
—Gibbson Adu-Gyamfi, Huaming Song, Emmanuel Nketiah, Bright Obuobi, Qin Wu, Dan Cudjoe []

Healing or hesitation? The impact of anthropomorphism on consumers’ repair intentions for products
—Huanyu Qin, Zhipeng Xie, Chen Ding, Jingyuan Wang, Yi Xu [Google Scholar]

Stocking up on hand sanitizer: Pandemic lessons for retailers and consumers
—Xiaodan Pan, Martin Dresner, Guang Li, Benny Mantin []

Green and gamified! An investigation of consumer participation in green last-mile from a gamification affordance perspective
—Xiaodi Liu, Zengze Zhou, Kum Fai Yuen, Xueqin Wang []

How to make busy individuals donate more? The matching effect of charitable appeals and busyness on willingness to donate
—Chundong Zheng, Xinru Liu, Shuqin Liu []

Virtually human: anthropomorphism in virtual influencer marketing
—Ehsan Dabiran, Samira Farivar, Fang Wang, Gerald Grant []

Predicting restaurants’ surplus food platform continuance: Insights from the combined use of PLS-SEM and NCA and predictive model comparisons
—Francesca Magno, Fabio Cassia []

Embracing digital companions: Unveiling customer engagement with anthropomorphic AI service robots in cross-cultural context
—Khalid Mehmood, Pradeep Kautish, Tejas R. Shah []

How do consumers’ fashion lifestyles differentiate their logistics preferences for fashion products?
—Bohao Ma, Shahdzah Wati Binte Adam, Chee-Chong Teo, Yiik Diew Wong []

The potency of audiovisual attractiveness and influencer marketing: The road to customer behavioral engagement
—Naeem Akhtar, Umar Iqbal Siddiqi, Ritika Gugnani, Tahir Islam, Rekha Attri []

Promoting individual and organization-oriented sustainable behaviors among employees in tourism and hospitality
—Bee-Lia Chua, Xiaoting Chi, Surarak Wichupankul, Jin-Soo Lee, Bo Meng, Heesup Han []

Impact of transformational leadership on service delivery behaviours of frontline service employees
—Hemang Jauhari, Manish Kumar, Jayesh Pandey []

Shopping centers challenging decline: Competitive strategies in three case studies from Madrid’s urban area
—Luis Alfonso Escudero-Gómez [Google Scholar]

Consumers’ attention, experience, and action to organic consumption: The moderating role of anticipated pride and moral obligation
—Myoung-Jin Chae, Yanghee Kim, Taewoo Roh []

Product-specified dual-channel retail management with significant consumer service
—Kunomboua Anicet Cyrille Amankou, Rekha Guchhait, Biswajit Sarkar, Himani Dem []

A comprehensive view of biometric payment in retailing: A complete study from user to expert
—Carmen Zarco, Jesús Giráldez-Cru, Oscar Cordón, Francisco Liébana-Cabanillas []

Retail management policy through firefly algorithm under uncertainty using Dempster-Shafer theory for production firm
—Sahar Sohani, Tuli Barman, Biswajit Sarkar, Angappa Gunasekaran, Sarla Pareek []

Psychographic segmentation of multichannel customers: investigating the influence of individual differences on channel choice and switching behavior
—Jan Blömker, Carmen-Maria Albrecht []

Employee motivations in shaping customer value co-creation attitude and behavior: Job position as a moderator
—Muhammad Amin, Imran Khan, Amjad Shamim, Ding Hooi Ting, Amin Jan, Amir Zaib Abbasi []

Social media influencer over-endorsement: Implications from a moderated-mediation analysis
—Chee Wei Cheah, Kian Yeik Koay, Weng Marc Lim []

What drives higher active customer engagement in luxury brands’ social media? Measurement and contingencies
—Ali Aldhamiri, Jamie Carlson, Sonia Vilches-Montero, Syed Mahmudur Rahman, Siegfried P. Gudergan []

How to cooperate in a three-tier food delivery service supply chain
—Shigui Ma, Yong He, Ran Gu, Chung-Hsing Yeh []

Bundling products and service on influencer channels
—Lei Xie, Guangtao Guo, Jiao Chen []

Ugly produce and food waste management: An analysis based on a social cognitive perspective
—Aiden Young, Herbert Sima, Na Luo, Sihong Wu, Yu Gong, Xiaoyan Qian []

e-commerce website customer engagement: Delineating the role of UTAUT, vividness, and compulsion
—Babak Taheri, Anish Yousaf, Martin Gannon, Abhishek Mishra []

Tackling consumer information asymmetry and perceived uncertainty for luxury re-commerce through seller signals
—Shweta Pandey, Sheetal Mittal, Deepak Chawla []

Driving consumer engagement for digital payment brands: Content strategy on instagram
—Atul Arun Pathak, Kapil Kaushik []

Experience intensification to purchase intentions of derivative works in service-intensive industries: An empirical study
—Shuqi Guan, Chih-Wei (Fred) Chao, Feng Tian []

Understanding the impact of national culture differences on customers’ online social shopping behaviours
—Gomaa Agag, Riyad Eid, Houyem Chaib Lababdi, Mohamed Abdelwahab, Sameh ���������l-Dahab, Said Shabban Abdo []

Exploring the three-dimensional effect of corporate social responsibility on brand equity, corporate reputation, and willingness to pay. A study of the fashion industry
—Francisco Jesús Gálvez-Sánchez, Aida Molina-Prados, Valentín Molina-Moreno, Salvador Moral-Cuadra []

Polluted cognition: The effect of air pollution on online purchasing behavior
—Chenxi Li, Xinyue Xia, Yixun Lin, Hanlin Wen []

Drives of in-store revenge consumption in the post-pandemic: A study in China
—Hoang Tran Phuoc Mai Le, Jungkun Park []

Compatible electric vehicle charging service: Blessing or curse?
—Feng Chen, Su Xiu Xu, Yu Ning, Xiang Ji, Yaping Ren []

Exploring performance heterogeneity: Integrative insights from strategic management and marketing
—Ralf Wilden, Michael J. Leiblein, Nidthida Lin []

Unraveling the intricacies of panic buying: An evolutionary game-theoretic exploration of the evolution and intervention
—Xuan Ma, Deqing Yu, Ke Wang []

Unlocking the potential of AI: Enhancing consumer engagement in the beauty and cosmetic product purchases
—Debarun Chakraborty, Aruna Polisetty, Sowmya G, Nripendra P. Rana, Sangeeta Khorana []

Does digitalization help green consumption? Empirical test based on the perspective of supply and demand of green products
—Yue Peng, Wei Wang, Shangsong Zhen, Yunqiang Liu []

Consumer reactions to chatbot versus human service: An investigation in the role of outcome valence and perceived empathy
—Dmitri G. Markovitch, Rusty A. Stough, Dongling Huang []

Unveiling impact dynamics: Discriminatory brand advertisements, stress response, and the call for ethical marketing practices
—Enav Friedmann, Merav Weiss-Sidi, Eliran Solodoha []

An agent-based simulation model for analyzing and optimizing omni-channel retailing operation decisions
—Jing Li, XiaoWen Liu []

Product assortment and online sales in community group-buying channel: Evidence from a convenience store chain
—Xin Tian, Hailiang Jiang, Xuan Zhao []

Understanding impulse buying in short video live E-commerce: The perspective of consumer vulnerability and product type
—Yundi Zhang, Tingting Zhang, Xiangbin Yan []

Luxury brand at the cusp of lipstick effects: Turning brand selfies into luxury brand curruncy to thrive via richcession
—Mohsin Raza, Rimsha Khalid, Sandra Maria Correia Loureirco, Heesup Han []

The role of incentive policies and personal innovativeness in consumers’ carbon footprint tracking apps adoption in China
—Dan Cudjoe, Bangzhu Zhu, Hong Wang [Google Scholar]

Ethical marketing framework for metaverse simulated experiences of tourism (SET): An exploration of consumers’ aspirations and fears
—Christine Petr, Paul Caudan []

Friend and Foe: The impact of complimentary competitor content (CCC) on consumer response towards the endorsing competitor
—Inbal Stockheim, Dikla Perez, Yael Podkamien []

Analysing the impact of coupled domestic demand dynamics of green and low-carbon consumption in the market based on SEM-ANN
—Kaisheng Di, Weidong Chen, Qiumei Shi, Quanling Cai, Sichen Liu []

Predicting label brand loyalty: A comparison of two models using a partial least square-structural equation modeling
—Sedki Karoui, Azza Temessek Behi, Dorsaf Fehri, Samy Belaid, Jérôme Lacoeuilhe []

Synergic effect of carbon regulation policies and multi-period credit financing in global retailing with reworking
—Bikash Koli Dey, Hyesung Seok []

From empathetic hearts to digital hands: A study of compassion and donation behavior in social media advertising
—Minseong Kim, Jihye Kim []

Uncovering air traveler purchase behavior: Influence of airline goods product characteristics towards repurchase intention
—Jiyoung Lee, Jongsik Yu, Aleksandar Radic, Heesup Han []

Profit-driven fusion framework based on bagging and boosting classifiers for potential purchaser prediction
—Zhenkun Liu, Ying Zhang, Mohammad Zoynul Abedin, Jianzhou Wang, Hufang Yang, Yuyang Gao, Yinghao Chen []

Mining spatial-temporal patterns from customer data to improve forecasting of customer flow across multiple sites
—Hsiu-Wen Liu []

Assessing the impact of AI-chatbot service quality on user e-brand loyalty through chatbot user trust, experience and electronic word of mouth
—Muhammad Farrukh Shahzad, Shuo Xu, Xin An, Iqra Javed []

Managing the co-creation of accessible and inclusive family recreation retail encounters: A critical incident analysis
—Monica Cerdan-Chiscano, Simon Darcy []

An empirical study on the dark side of service employees’ AI awareness: Behavioral responses, emotional mechanisms, and mitigating factors
—Shuai Zhou, Ni Yi, Rajah Rasiah, Haipeng Zhao, Zile Mo []

Tricks of the trade: Understanding and utilizing influencer tactics to improve retailer performance
—Sara Rosengren, Colin Campbell, Justine Rapp Farrell []

The effect of empathetic response and consumers’ narcissism in voice-based artificial intelligence
—Atieh Poushneh, Arturo Vasquez-Parraga, Richard S. Gearhart []

Optimizing service encounters through mascot-like robot with a politeness strategy
—Huixian Zhang, Mengmeng Song []

Showing usage behavior or not? The effect of virtual influencers’ product usage behavior on consumers
—Defeng Yang, Jiaen Zhang, Yu Sun, Zan Huang []

The effects of QR-pay scanning modes on consumer product evaluations
—Ziwei Wang, Xia Wei, Xiaomeng Tang []

Navigating retail inflation in Brazil: A machine learning and web scraping approach to the basic food basket
—Andrés Muñoz-Villamizar, Matias Piatti, Christopher Mejía-Argueta, Luis Felipe Pirabe, Jafar Namdar, Juan Felipe Gomez []

Digital human calls you dear: How do customers respond to virtual streamers’ social-oriented language in e-commerce livestreaming? A stereotyping perspective
—Ruiqi Yao, Guijie Qi, Zhiqiang Wu, Hua Sun, Dongfang Sheng []

Predicting E-commerce customer satisfaction: Traditional machine learning vs. deep learning approaches
—Maha Zaghloul, Sherif Barakat, Amira Rezk []

Nitty-gritties of customer experience in metaverse retailing
—Ankit Mehrotra, Reeti Agarwal, Ashraf Khalil, Ebtesam Abdullah Alzeiby, Vaishali Agarwal []

A hybrid multi-attribute decision-making model for the systematic evaluation of exoticism-themed retail spaces from the perspective of consumer experience
—Wei-Quan Zheng, Sze-Man Cheung, Bo-Wei Zhu, Lei Xiong, Gwo-Hshiung Tzeng []

Strategic responses to the aggregator platform: Pricing and information sharing
—Ke Sun []

Eco-engagement: Tracing CSR communication’s ripple effect on consumer hospitality loyalty
—Peng Cao, Muhammad Safdar Sial, Susana Álvarez-Otero, Talles Vianna Brugni, Ubaldo Comite [Google Scholar]

The inverted U-shaped relationship between information entropy of keyword combinations and sales of digital products: Evidence from China Tmall
—Baoku Li, Yafeng Nan, Ruoxi Yao []

Are discounts useful in promoting suboptimal foods for sustainable consumption and production? The interaction effects of original prices, discount presentation modes, and product types
—Hsiu-Hua Chang, Long-Chuan Lu, Tzu-Chiao Kuo []

A matter of identity: Promoting plant-based food among meat-eaters through a common identity priming
—Carmela Donato, Luigi Monsurrò, Martina Di Cioccio []

Examining the influence of source factors and content characteristics of influencers’ post on consumer engagement and purchase intention: A moderated analysis
—Sainaz Sardar, Sai Vijay Tata, Subhro Sarkar [Google Scholar]

Can consumer engagement on social media affect brand extension success? The case of luxury fashion brands and restaurants
—Jungmin Yoo []

Does multilingual packaging influence purchasing in retail segment? Evidence from multiple experiments
—Fuqiang Tan, Xi Li, Reeti Agarwal, Yatish Joshi, Muhammad Zafar Yaqub []

Realisation that online advertisements are misleading: Involvement of middle-aged and older adults with botanical dietary supplements
—Yuting Sun, Jianting Zhang, Yixuan Li []

High-end fashion as a social phenomenon: Exploring the perceptions of designers and consumers
—Yael Pedro, Enav Friedmann, Sandra Maria Correia Loureiro []

Decoding green food safety information dependency in the digital era: An intelligent validation using SEM-ANN framework
—Tong Zhao, Qiumei Shi, Xingnian Zhang, Tianyi Zhang []

Which trust layer better counterbalances the risk impact on travel intentions in a crisis scenario?
—Sandro Castaldo, Andrea Ciacci, Lara Penco, Giorgia Profumo []

CSR of stock markets companies and customers purchase intentions: An empirical analysis in Spain
—Teresa Herrador-Alcaide, Gabriela Topa, Juan José Fernández-Muñoz []

Saudi millennials’ panic buying behavior during pandemic and post-pandemic: Role of social media addiction and religious values and commitment
—Ganesh Dash, Majed Alharthi, Mansour Albarrak, Shalini Aggarwal []

Exploring the social diffusion effects of green consumption: Evidence from green innovative products
—Zhihao Wang, Wei Li, Mengxin Wang []

Are we ready for metaverse adoption in the service industry? Theoretically exploring the barriers to successful adoption
—Rohit Gupta, Bhawana Rathore, Baidyanath Biswas, Mahadeo Jaiswal, Raunak Kumar Singh []

The time code of online consumption: Exploring the impact of work hours on online consumption in the retail industry
—Na Liu, Jing Li []

Descriptive or injunctive? The effect of sustainable normative appeals and advertising orientations on environmentally responsible consumption behavior in a collective action perspective
—Kan Jiang, Silan Mo, Meilian Qin []

Using PLS-SEM to test the relationship model of corporate social performance across the product/service continuum: When do shared values matter?
—Vicki Blakney Eveland, Tammy Neal Crutchfield, Ronald C.W. Tsang, Misty A. Sabol []

Is virtual streamer useful? Effect of streamer type on consumer brand forgiveness when streamers make inappropriate remarks
—Jifei Xie, Haoyu Wu, Kexi Liu, Yunce Cui, Xiaofei Zhang []

Don’t be a hamster! Social appeals to curb panic buying at the point-of-sale
—Sandro Arnet, Marcia Nißen, Florian von Wangenheim []

In help-seekers’ shoes: First-person pronouns entitled charitable fundraising campaigns and individual donating behavior in China
—Yongqiang Gao, Yaohan Cai [Google Scholar]