J Bus Ind Mar
Introduction
Journal of Business & Industrial Marketing, 39(4)
INTEREST CATEGORY: INTERORGANIZATIONAL
POSTING TYPE: TOCs
Editorial: Relational disruptions in sales and sales management
—Brian N. Rutherford, Nathaniel Hartmann, Nwamaka Anaza, Scott C. Ambrose []
Disruptive AI: the response depends on the buyer’s political ideology
—Patrick van Esch []
I want what they have: the impact of salesperson envy on customer relationships amid organizational disruption
—Tyler Hancock, Michael L. Mallin, Ellen B. Pullins, Catherine M. Johnson []
Drivers of business-to-business sales success and the role of digitalization after COVID-19 disruptions
—Rodrigo Guesalaga, Jose L. Ruiz-Alba, Pablo J. López-Tenorio []
Inflection points during a disruptive event: planning within the sales force
—Ryan L. Matthews, Brian N. Rutherford, Lucy M. Matthews, Diane R. Edmondson []
Understanding the enduring shifts in sales strategy and processes caused by the COVID-19 pandemic
—Marta Giovannetti, Arun Sharma, Deva Rangarajan, Silvio Cardinali, Elena Cedrola []
Not the way it used to be: B2B interactions in the era of ecosystems
—Brandon Gustafson, Nadia Pomirleanu, Babu John-Mariadoss []
Effect of the pandemic on professional selling: an exposition of different selling styles using theories-in-use approach
—Mohd Atif Aman, Mohammad Khalid Azam, Asif Akhtar []
Modeling the influence of management control system and ambidextrous behavior on B2B customer relationships: a job demand-resource perspective
—Muhammad Irfan, Bilal Ahmad []
Actor roles emergence through actor engagement: an SD logic perspective
—Anees Wajid, Osman Sadiq Paracha, Muhammad Mustafa Raziq []
Does enabling control systems and relational capabilities foster conflict management in innovation ecosystems?
—Thiago Tomaz Luiz, Anderson Betti Frare, Ilse Maria Beuren []
The moderating effect of supply chain collaboration on servitization
—Jose L. Ruiz-Alba, Anabela Soares, Miguel Angel RodrÃguez-Molina []
Inter-firm coopetition and innovation in industrial clusters: the role of institutional support
—Rui Xu, Xiaoxuan Zhu, Yu Wang, Jibao Gu, Christian Felzensztein []
Customer participation in manufacturing firms’ new service development: the moderating role of CRM technology
—Todd Morgan, Wesley Friske, Marko Kohtamäki, Paul Mills []
The effect of strategic supply management on operational and innovation performance: the mediating role of external supply resources mobilization
—Caillin Zhang, Suicheng Li, Xinmeng Liu, Jing Li []