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Cornell Hosp Quart

Introduction

Cornell Hospitality Quarterly, 65(2)

INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs


Editorial

From the Editor

The Influence of Linguistic Styles in Property Titles on Room Rates: A Hedonic Pricing Model
Cindy Yoonjoung Heo and Kwangsoo Park []

Heroes Rise in Tough Times: The Role of Ethical Idealism, Empathy, and Firm Responses to the COVID-19 Pandemic
Yeonjung (Alice) Kang, Tiffany S. Legendre, Seonjeong (Ally) Lee, and Melissa A. Baker []

When Going Above and Beyond Meets Diversity: Are Service Recoveries Evaluated Based on Inference or Recognition?
Emily Ma, Melissa A. Baker, Youngsun Sean Kim, and Kawon Kim []

An Integrated Investigation Into the Impact of Workplace Shocks on Employee Turnover
Chunjiang Yang, Yashuo Chen, Xinyuan (Roy) Zhao, Li Miao, Aliana Man Wai Leong, and Zhenzhen Cui []

Consumers’ Intentions to Use Contact-Reducing Technologies in Restaurants
Cristian Morosan and Nefike Gunden Sorathia []

The Impact of Restaurant Menu Calorie Labels on Restaurant Revenue and Profit: Evidence From a Randomized Controlled Trial
Alex Susskind, Barton Willage, and John Cawley []

How to Reduce Hotel Employees’ Workplace Deviant Behavior? The Roles of Paternalistic Leadership and Regulatory Foci
Wen-Long Zhuang, Shih-Shuo Yeh, Giun-Ting Yeh, and Tzung-Cheng Huan []

Perceptions and Acceptance of Cashless Gambling Technology: An Empirical Study of U.S. and Australian Consumers
Jungsun (Sunny) Kim and Anthony F. Lucas []

The Pro’s and Con’s of Working for Tips
Michael Lynn []