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J Mar Analytics

Introduction

Applied Marketing Analytics, 9(4)

INTEREST CATEGORY: MARKETING RESEARCH
POSTING TYPE: TOCs


Editorial
Wexler, Michael

Unlocking SEO testing insights: Leveraging quasi-experimental designs for effective experiments
Fernandes, António []

The future of personalisation: What new technologies are learning about customers
Tang Kmet, Carolyn; Copulsky, Jonathan []

In search of customer delight: Integrating customer satisfaction and NPS metrics
Weinstein, Art []

ChatBot preference and personality
Block, Martin P. []

How is your loyalty programme going? A framework for a loyalty programme performance indication system
Kim, Hyung Su; Park, Dae Yun; Kim, Su Hyun []

Demystifying metaverse data from user-technology interaction
Manna, Reshmi; Singh, Ankit; Apte, Monica []

Eco-friendly FMCG products and premiumisation purchasing habits
Faganel, Armand; Dessardo, Maurizio []