J Service Man
Introduction
Journal of Service Management, 35(2)
INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs
Special issue: Digital Service Innovation: Ontology, context and theory
Guest editors: Marco Opazo Basáez, Ferran Vendrell-Herrero, Oscar F. Bustinza, Chris Raddats
Guest editorial: Digital service innovation: ontology, context and theory
—Marco Opazo Basáez, Ferran Vendrell-Herrero, Oscar F. Bustinza, Chris Raddats []
The origins of digital service innovation (DSI): systematic review of ontology and future research agenda
—Josip Marić, Mirjana Pejić Bach, Shivam Gupta []
Digital service innovation (DSI): a multidisciplinary (re)view of its origins and progress using bibliometric and text mining methods
—Rodrigo Rabetino, Marko Kohtamäki, Tuomas Huikkola []
Digital service innovation challenges faced during servitization: a multi-level perspective
—Jamie Burton, Victoria Mary Story, Judy Zolkiewski, Nazifa Nisha []
The nature and fundamental elements of digital service innovation
—Stephen L. Vargo, Julia A. Fehrer, Heiko Wieland, Angeline Nariswari []
Characterizing digital service innovation: phases, actors, functions and interactions in the context of a digital service platform
—Lorea Narvaiza, José Antonio Campos, MarÃa Luz MartÃn-Peña, EloÃsa DÃaz-Garrido []
Digital service innovation in B2B markets
—Christian Kowalkowski, Jochen Wirtz, Michael Ehret []
Spiraling between learning and alignment toward digital service innovation
—Wim Coreynen, Paul Matthyssens, Bieke Struyf, Wim Vanhaverbeke []