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INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs

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Introduction to Special Section on Data-Driven Research Challenge
—Gad Allon [] []

JD.com: Transaction-Level Data for the 2020 MSOM Data Driven Research Challenge
—Max Shen, Christopher S. Tang, Di Wu, Rong Yuan, and Wei Zhou [] []

Robust and Heterogenous Odds Ratio: Estimating Price Sensitivity for Unbought Items
—Jean Pauphilet [] []

Intertemporal Pricing via Nonparametric Estimation: Integrating Reference Effects and Consumer Heterogeneity
—Hansheng Jiang, Junyu Cao, and Zuo-Jun Max Shen [] []

Managing the Personalized Order-Holding Problem in Online Retailing
—Shouchang Chen, Zhenzhen Yan, and Yun Fong Lim [] []

OM Forum—In-Person or Virtual? What Will Operations Management/Research Conferences Look Like?
—Antonio Cavallin Toscani, Atalay Atasu, Luk N. Van Wassenhove, and Andrea Vinelli [] []

Interpretable Policies and the Price of Interpretability in Hypertension Treatment Planning
—Gian-Gabriel P. Garcia, Lauren N. Steimle, Wesley J. Marrero, and Jeremy B. Sussman [] []

Disease Bundling or Specimen Bundling? Cost- and Capacity-Efficient Strategies for Multidisease Testing with Genetic Assays
—Douglas R. Bish, Ebru K. Bish, and Hussein El Hajj [] []

Admission Control Bias and Path-Dependent Feedback Under Diagnosis Uncertainty
—Song-Hee Kim and Jordan Tong [] []

Data-Driven Allocation of Preventive Care with Application to Diabetes Mellitus Type II
—Mathias Kraus, Stefan Feuerriegel, and Maytal Saar-Tsechansky [] []

Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments
—Ryan W. Buell, Kamalini Ramdas, Nazlı Sönmez, Kavitha Srinivasan, and Rengaraj Venkatesh [] []

A Contextual Ranking and Selection Method for Personalized Medicine
—Jianzhong Du, Siyang Gao, and Chun-Hung Chen [] []

Scheduling Smarter: Scheduling Decision Impact on Nurse-Aide Turnover
—Kevin Mayo, Eric Webb, George Ball, and Kurt Bretthauer [] []

Distributional Robustness and Inequity Mitigation in Disaster Preparedness of Humanitarian Operations
—Hongming Li, Erick Delage, Ning Zhu, Michael Pinedo, and Shoufeng Ma [] []

Assortment Optimization with Multi-Item Basket Purchase Under Multivariate MNL Model
—Stefanus Jasin, Chengyi Lyu, Sajjad Najafi, and Huanan Zhang [] []

Sooner or Later? Promising Delivery Speed in Online Retail
—Ruomeng Cui, Zhikun Lu, Tianshu Sun, and Joseph M. Golden [] []

Performance Guarantees for Network Revenue Management with Flexible Products
—Wenchang Zhu and Huseyin Topaloglu [] []

The Strategic Role of Supplier Learning
—Long Gao, Mohammad Ebrahim Nikoofal, and Wei Zhang [] []

The Driver-Aide Problem: Coordinated Logistics for Last-Mile Delivery
—S. Raghavan and Rui Zhang [] []

Quick Response Under Strategic Manufacturer
—Jiguang Chen, Qiying Hu, Duo Shi, and Fuqiang Zhang [] []

Selecting Cover Images for Restaurant Reviews: AI vs. Wisdom of the Crowd
—Warut Khern-am-nuai, Hyunji So, Maxime C. Cohen, and Yossiri Adulyasak [] []

Dynamic Pricing and Capacity Optimization in Railways
—Chandrasekhar Manchiraju, Milind Dawande, Ganesh Janakiraman, and Arvind Raghunathan [] []

Is Full Price the Full Story When Consumers Have Time and Budget Constraints?
—Simin Li, Martin A. Lariviere, and Achal Bassamboo [] []

Strategic Heterogeneous Customers in a Transportation Station: Information and Pricing
—Athanasia Manou, Pelin G. Canbolat, and Fikri Karaesmen [] []