J Retailing Con Services
Introduction
Journal of Retailing and Consumer Services, 77
INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs
Unveiling consumer preferences in automotive reviews through aspect-based opinion generation
—Yang Liu, Jiale Shi, Fei Huang, Jingrui Hou, Chengzhi Zhang []
Demonstrating the influencing factors and outcomes of customer experience in omnichannel retail
—Xueting Zhang, Younggeun Park, Jaejin Park, Hao Zhang []
Do sales control systems affect service–sales ambidexterity and salesperson performance? A job demands–resources perspective
—Makoto Fujii []
How do social media influencers induce the urge to buy impulsively? Social commerce context
—Komal Shamim, Muhammad Azam, Tahir Islam []
Shaping destination marketing with norms and personality
—Allah Wasaya, Catherine Prentice, Aaron Hsiao []
Content marketing in the social media platform: Examining the effect of content creation modes on the payoff of participants
—Xiaojing Zhang, Yulin Zhang []
Coupon promotion and inventory strategies of a supplier considering an e-commerce platform’s omnichannel coupons
—Yue Zhang, Xiaojian Hu, Gang Yao, Liangcheng Xu [Google Scholar]
Retail store location screening: A machine learning-based approach
—Jialiang Lu, Xu Zheng, Esterina Nervino, Yanzhi Li, Zhihua Xu, Yabo Xu []
Uncovering the quality factors driving the success of mobile payment apps
—Jisu Yi, Jongdae Kim, Yun Kyung Oh []
Beyond weekdays: The impact of the weekend effect on eWOM of hedonic product
—Jiangang Du, Liya Zhu, Yuanning Ma, Yu Zhang []
Influence of perceived value on omnichannel usage: Mediating and moderating roles of the omnichannel shopping habit
—Neeru Sharma, Johra Kayeser Fatima []
Metaverse is not my cup of tea! An investigation into how personality traits shape metaverse usage intentions
—Aman Kumar, Amit Shankar, Preeti Nayal []
Boosting customers’ impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness
—Xi Luo, Jun-Hwa Cheah, Linda D. Hollebeek, Xin-Jean Lim []
“Informers” or “entertainers”: The effect of social media influencers on consumers’ green consumption
—Xiaowen Zhao, Zhenzhong Zhu, Minghui Shan, Rui Cao, Haipeng (Allan) Chen [Google Scholar]
Evidence-based equilibrium analysis of two-sided market in food delivery industry
—Hanseul Jo, Jungwoo Shin []
Transformative places and the citizenship experience: A dynamic perspective of disasters, transitional servicescapes, and place attachment
—Jörg Finsterwalder, Ning (Chris) Chen, C. Michael Hall, Girish Prayag, Alastair Tombs []
A practice theory perspective on apparel sharing consumption models exploring new paths of consumption in France and Mexico
—Isabelle Ulrich, Silvia Cacho-Elizondo, Coralie Damay, Leïla Loussaïef []
The strategic value of buy online and pick up from store service to the dual channel coordination
—Zhi Pei, Sanjoy Ghose, Ruiliang Yan, Steve B. Zhou, Angela Yan []
More is not always better: Examining the drivers of livestream sales from an information overload perspective
—Cong Zhang, Siyu Pan, Yanhui Zhao []
The impact of health crisis on sports consumption – A longitudinal study
—Alba Adá-Lameiras, Arta Antonovica, Javier de Esteban Curiel, Merve Aydogan []
Applying the triple coherence line to in-store marketing plans to increase private label market share
—Álvaro Garrido-Morgado, Óscar González-Benito []
Ordering alone or together? The effect of ordering situation on over-ordering behavior
—Huan Zou, Hong Wang, Jing Li, Haiyan Hua, Shuqi Wu []
Enablers and inhibitors of digital hoarding behaviour. An application of dual-factor theory and regret theory
—Nivin Vinoi, Amit Shankar, Ankit Mehrotra, Jitender Kumar, Nasreen Azad []
What drives consumers to use local online retail platforms? The influence of non-place-specific and place-specific motives
—Daphne Hagen, Bas Spierings, Jesse Weltevreden, Anne Risselada, Oedzge Atzema []
Effects of information quantity and diversity on consumers under complex uncertainty
—Yuanfang Lin, Amit Pazgal []
Who is more likely to initiate referrals? Effect of consumer’s regulatory focus on referral intention
—Huijie Jin, Shouwang Lu, Kanliang Wang [Google Scholar]
Hey Google, I trust you! The consequences of brand anthropomorphism in voice-based artificial intelligence contexts
—Michela Patrizi, Maja Šerić, Maria Vernuccio []
Make the photo in good shape: The matching effect of photo shapes and donation appeals on donation intentions
—Chundong Zheng, Fangyuan Qian, Jiehang Song, Han Wang []
Risk management for barter exchange policy under retail industry
—Mowmita Mishra, Santanu Kumar Ghosh, Biswajit Sarkar, Mitali Sarkar, Soumya Kanti Hota []
Cross-national differences in consumers’ willingness to pay (WTP) more for green hotels
—Yasser Moustafa Shehawy, Gomaa Agag, Hawazen O. Alamoudi, Majed D. Alharthi, Abraham Brown, Thouraya Gherissi Labben, Ziad H. Abdelmoety []
When it rains, it pours? The impact of weather on customer returns in the brick-and-mortar retail store
—Jianhao Hu, Xuan Zhang, Hanyu(Yuki) Chen, Wanyue Li []
Space tourism: Value-attitude-behavior theory, artificial intelligence, and sustainability
—Myung Ja Kim, C. Michael Hall, Ohbyung Kwon, Kwonsang Sohn []
Understanding the relationship between marketing analytics, customer agility, and customer satisfaction: A longitudinal perspective.
—Gomaa Agag, Yasser Moustafa Shehawy, Ahmed Almoraish, Riyad Eid, Houyem Chaib Lababdi, Thouraya Gherissi Labben, Said Shabban Abdo []
Green power of virtual influencer: The role of virtual influencer image, emotional appeal, and product involvement
—Kan Jiang, Junyuan Zheng, Shaohua Luo []
The investigation of green purchasing behavior in China: A conceptual model based on the theory of planned behavior and self-determination theory
—Ying Wang, Jincan Zhao, Jialing Pan []
Vegan luxury for non-vegan consumers: Impacts on brand trust and attitude towards the firm
—Camila Lee Park, Mauro Fracarolli Nunes []
Luxury fashion games are so cool! Predicting awareness, perceived quality, and loyalty
—Mariana Berga Rodrigues, Sandra Maria Correia Loureiro, Maria Inês Relvas Romero []
User perceptions and continuance intentions: An in-depth analysis of perceived values in amateur-hosted sharing accommodations
—Leyi Zhang, Rosli Mahmood, Ida Md Yasin, Yongpeng Ma []
Influencer selection and strategic analysis for live streaming selling
—Fei Ye, Li Ji, Yu Ning, Yina Li []
Feeling close from Afar: Public reactions to racial profiling in retail and brand crisis management
—Song-Yi Youn, Chung-Wha (Chloe) Ki, Sejin Ha []
The importance of online customer reviews characteristics on remanufactured product sales: Evidence from the mobile phone market on Amazon.com
—Mengfan Zhai, Xinyue Wang, Xijie Zhao []
Hey boomer, “your ride has arrived”: Are you willing to continue using the ride-hailing app?
—Umair Akram, Rambabu Lavuri, Swati Mathur []
Artificial intelligence is the magic wand making customer-centric a reality! An investigation into the relationship between consumer purchase intention and consumer engagement through affective attachment
—Muhammad Bilal, Yunfeng Zhang, Shukai Cai, Umair Akram, Alrence Halibas []
Connecting BOP consumers and retailers: What drives small-time retailing through social media?
—Jitender Kumar, Gagan Katiyar, Ankit Mehrotra, Rekha Attri, Sushant Kumar Vishnoi []
Determining influence of service quality on user identification, belongingness, and satisfaction on mobile social media: Insight from emotional attachment perspective
—Hua Pang, Kaige Zhang []
S–O–R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
—Amjad Shamim, Muhammad Farrukh Abid, Farooq Ahmad []
From feeling like home to being at home: The negative outcomes of attachment to commercial places
—Alain Debenedetti, Damien Chaney []
Exploring consumer mobile payment innovations: An investigation into the relationship between coping theory factors, individual motivations, social influence and word of mouth
—Irfan Hameed, Umair Akram, Yamna Khan, Naveed R. Khan, Imran Hameed []
To ‘green dine’ or not to ‘green dine’? Assessing the impact of beliefs and altruism
—Rawan Nimri, Anna Kralj, Farah Shishan, Nouf Suheimat []
Metaverse integration challenges: An in-depth ISM and MICMAC analysis
—Nadjim Mkedder, Manish Das []
Human vs. AI: The battle for authenticity in fashion design and consumer response
—Garim Lee, Hye-Young Kim []
From redesign to revenue: Measuring the effects of servicescape remodeling on customer lifetime value
—Tony Valentini, Claire Roederer, Herbert Castéran []
Up or down? The effect of vertical display on consumers’ attitude toward recycled product advertisements
—Yanfeng Lin, Shenghong Ye, Guangrui Liu, Zhiheng Lin []
The study of brand loyalty and switching cost on OTT bundled service choice: Focusing on reference-dependent preferences in the saturated market
—Kyungah Kim, Junghun Kim []
Investigating metaverse marketing-enabled consumers’ social presence, attachment, engagement and (re)visit intentions
—Zohra Ghali, Raouf Ahmad Rather, Imran Khan []
Exploring consumer purchase intention in cross-boundary retail alliances with gamified OMO virtual-physical fusion services
—Pei-Hsuan Tsai []
Sport event vs. art event? The effect of CSR-linked sponsorship event type on product purchase
—Sangchul Park, Sungsook Ahn, Sanghoon Kim []
How observation of other shoppers increases the in-store use of mobile technology
—Gábor Darvasi, Martin Spann, Peter Pal Zubcsek []
Virtually responsible? Attribution of responsibility toward human vs. virtual influencers and the mediating role of mind perception
—Fanjue Liu, Yu-Hao Lee []
Customer definitions of moral value for retail brands: A qualitative understanding
—Yunyi Wei, Kokho (Jason) Sit, Yuksel Ekinci []
Exploring the roles of vlogger characteristics and video attributes on followers’ value perceptions and behavioral intention
—Hsiao-Han Lu, Ching-Fu Chen, Yi-Wen Tai []
Thermal comfort and retail sales: A big data analysis of extreme temperature’s impact on brick-and-mortar stores
—Jonghyun Yoo, Jiyong Eom, Yuyu Zhou [Google Scholar]
Exploring the stimulating role of augmented reality features in E-commerce: A three-staged hybrid approach
—Xiao-Yu Xu, Qing-Dan Jia, Syed Muhammad Usman Tayyab []
Rapport with a chatbot? The underlying role of anthropomorphism in socio-cognitive perceptions of rapport and e-word of mouth
—Johra Kayeser Fatima, Md Irfanuzzaman Khan, Somayeh Bahmannia, Sarvjeet Kaur Chatrath, Naomi F. Dale, Raechel Johns []
How does AI technology integration affect employees’ proactive service behaviors? A transactional theory of stress perspective
—Yingying Huang, Dogan Gursoy []
What affects the promoting intention of mobile banking services? Insights from mining consumer reviews
—Bibaswan Basu, M.P. Sebastian, Arpan Kumar Kar []
Generational differences in payment transparency perceptions
—Elizabeth J. Parks-Stamm, Sameena M. Flinner []
What retail apocalypse? A Delphi forecast of commercial space demand in the Toronto region
—Christopher Daniel, Tony Hernandez []
Temporary VAT rate cuts and food prices in e-commerce
—Svetlana Fedoseeva, Ellen Van Droogenbroeck []