J Service Res
Introduction
Journal of Service Research, 27(1)
INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs
Editorial
Sustainable Service
—Timothy Keiningham, Lerzan Aksoy, and Edward Malthouse []
Reclaiming Healthcares Healing Mission for a Sustainable Future
—Leonard L. Berry, Manjit S. Yadav, and Michael K. Hole [] []
Personalized Communication as a Platform for Service Inclusion? Initial Insights Into Interpersonal and AI-Based Personalization for Stigmatized Consumers
—Martin Mende, Maura L. Scott, Valentina O. Ubal, Corinne M. K. Hassler, Colleen M. Harmeling, and Robert W. Palmatier [] []
Shaping Circular Service Ecosystems
—Julia A. Fehrer, Joya A. Kemper, and Jonathan J. Baker [] []
Pushing Forward the Transition to a Circular Economy by Adopting an Actor Engagement Lens
—Katrien Verleye, Arne De Keyser, N矇omie Raassens, Alex A. Alblas, Fernando C. Lit, and Josephina C. C. M. Huijben [] []
Uncovering the Hidden Where of Sustainable Service Ecosystems: The Role of Spaces and Places
—Alessia Anzivino, Suvi Nenonen, and Roberta Sebastiani [] []
Drivers and Hinderers of (Un)Sustainable Service: A Systems View
—Kaisa Koskela-Huotari, Kristin Sv瓣rd, Hel矇n Williams, Jakob Trischler, and Fredrik Wikstr繹m [] []
Does the Label Fit the Channel? How Bricks and Clicks Influence Demand for Environmental and Social Sustainability Labels
—Emelie Fr繹berg, Svetlana Kolesova, and Sara Rosengren [] []
The Influence of Corporate Social Responsibility on Stakeholders in Different Business Contexts
—Tohid Ghanbarpour, Lawrence Crosby, Michael D. Johnson, and Anders Gustafsson [] []