ÂÜÀòÉç¹ÙÍø

INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs

---

Is technology truly improving the customer experience? Analysing the intention to use open banking in Indonesia
—Nofie Iman, Sahid Susilo Nugroho, Eddy Junarsin, Rizky Yusviento Pelawi []

The direct and indirect effects of financial socialization and psychological characteristics on young professionals’ personal financial management behavior
—Kirti Goyal, Satish Kumar, Arvid Hoffmann [Google Scholar]

Understanding financial professionals’ perceptions of their clients’ financial behaviors
—Tania Morris, Lamine Kamano, Stéphanie Maillet [Google Scholar]

Trust recovery tactics in financial services: the moderating role of service failure severity
—Ali Raza, Rodoula Tsiotsou, Muhammad Sarfraz, Muhammad Ishtiaq Ishaq []

Integrating ISS and SOR models to investigate the determinants of continuance intention toward using m-payment for donations (Sadaqah): the moderating role of Islamic religiosity
—Mohamed M. Elsotouhy, Abdelkader M. A. Mobarak, Mona I. Dakrory, Mohamed A. Ghonim, Mohamed A. Khashan []

Using item response theory in the assessment of the financial well-being scale: an application in Brazil and India
—Mateus Canniatti Ponchio, Mayank Jyotsna Soni, Mousumi Singha Mahapatra, Soumya Sarkar []

Trust in the financial services context: a meta-analysis
—Fernando de Oliveira Santini, Luciene Eberle, Wagner Junior Ladeira, Gabriel Sperandio Milan, Ana Paula Graciola, Cláudio Hoffmann Sampaio []

Toward an understanding of Pakistani customers’ adoption of smart banking services: an extended application of UTAUT2 model with big brother effect and information privacy concern
—Muhammad Hassaan, Gang Li, Asif Yaseen [Google Scholar]

A comparative examination of the motivating factors underpinning consumers’ loyalty toward credit card usage in the United States and France
—Katariina Juusola, Kwabena G. Boakye, Charles Blankson, Guangming Cao [Google Scholar]

FinTech credit: uncovering knowledge base, intellectual structure and research front
—Nisha Mary Thomas, Priyam Mendiratta, Smita Kashiramka []

Mutual funds marketing: a hybrid review and framework development
—Niket Thakker, Hitesh Kalro, Mayank Joshipura, Prashant Mishra []

Banking in the metaverse: a new frontier for financial institutions
—Keng-Boon Ooi, Garry Wei-Han Tan, Eugene Cheng-Xi Aw, Tat-Huei Cham, Yogesh K. Dwivedi, Rohita Dwivedi, Laurie Hughes, Arpan Kumar Kar, Xiu-Ming Loh, Emmanuel Mogaji, Ian Phau, Anshuman Sharma []

Digitalization and bank profitability: evidence from an emerging country
—Quang Thi Thieu Nguyen, Ly Thi Hai Ho, Dat Thanh Nguyen []

The effects of the theory of planned behaviour on the switching propensity of retail banking customers at different critical switching incidents
—Maria Georgiou, Sofia Daskou, Athanasios Anastasiou, Michailina Siakalli []

Redefining banks in the digital era: a typology of banks and their research, managerial and policy implications
—Emmanuel Mogaji []

Factors affecting merchants’ acceptance of P2P m-payments: a multigroup moderating effect of gender, age, and experience
—Sadrac Jean Pierre, Claudel Mombeuil [Google Scholar]

How do customer-related characteristics influence frontline bank employees’ boundary spanning behaviors?
—Myoung-Soung Lee, Jaewon Yoo [Google Scholar]

The moderating role of high- and low-involvement product types on customer loyalty and satisfaction in banking: an Australian perspective
—Mercedez Hinchcliff, Elias Kyriazis, Grace McCarthy, Michael Mehmet []