J Services Mar
Introduction
Journal of Services Marketing, 37(9)
INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs
Commentary: Strength-based co-design that EMPOWERs – Lessons from codesigning with older adults
—Bernardo Figueiredo, Torgeir Aleti, Diane M. Martin, Mike Reid, Jacob Sheahan, Larissa Hjorth []
Research note: conceptualizing agentic luxury in luxury services
—Jonas Holmqvist, Jochen Wirtz, Amandine Issandou []
How does a hospital servicescape impact the well-being and satisfaction of both health care customers and professionals?
—Jillian C. Sweeney, Pennie Frow, Adrian Payne, Janet R. McColl-Kennedy []
Navigating services for consumers with disabilities: a comprehensive review and conceptual framework
—Nikhita Tuli, Ritu Srivastava, Harish Kumar []
A dignity-vulnerability approach framework to maximize well-being outcomes by transformative service initiatives (TSIs)
—Sertan Kabadayi, Reut Livne-Tarandach, Michael Pirson []
Cultivating resilience for sustainable service ecosystems in turbulent times: evidence from primary health care
—Janet R. McColl-Kennedy, Christoph F. Breidbach, Teegan Green, Mohamed Zaki, Alexandria M. Gain, Mieke L. van Driel []
Linking person–job fit and intrinsic motivation to salespeople’s service innovative behavior
—Zaid Oqla Alqhaiwi, Tamer Koburtay, Osman M. Karatepe []
Uncovering the reasons behind consumers’ shift from online to offline shopping
—Hyo-Jeong Kim, Sang Man Han []