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INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs

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A social media analytics-based approach to customer-centric reverse logistics management of electronic devices: A case study on notebooks
—Sadra Ahmadi, Sajjad Shokouhyar, Motahare Amerioun, Neda Salehi Tabrizi []

Competitive advantage: A longitudinal analysis of the roles of data-driven innovation capabilities, marketing agility, and market turbulence
—OmarA. Alghamdi, Gomaa Agag []

Assessment of bidirectional transformer encoder model and attention based bidirectional LSTM language models for fake news detection
—Anshika Choudhary, Anuja Arora []

The transformation mechanism of fitness clubs: Pricing of joint fitness courses by online platforms and well-known coaches
—Hui Zhang, Qi Sun []

The challenge of integrating “intelligent” technologies in luxury shopping contexts: The role of brand personality appeal and consumers’ status consumption orientation
—Andrea Sestino []

An investigation into the relationship between clothing colors and gender stereotyping in children
—Zhebin Xue, Qing Li, Jian Zhao, Xianyi Zeng []

Identifying the motivating factors to promote socially responsible consumption under circular economy: A perspective from norm activation theory
—Aqsa Sajjad, Qingyu Zhang, Fahad Asmi, Muhammad Azfar Anwar, Meena Bhatia []

The dark side of going green: Dark triad traits predict organic consumption through virtue signaling, status signaling, and praise from others
—Faruk Anıl Konuk, Tobias Otterbring []

Social commerce and buying intention post COVID-19: Evidence from a hybrid approach based on SEM – fsQCA
—Ibrahim A. Elshaer, Mahmaod Alrawad, Abdalwali Lutfi, Alaa M.S. Azazz []

Artificial intelligence-generated virtual influencer: Examining the effects of emotional display on user engagement
—Joanne Yu, Astrid Dickinger, Kevin Kam Fung So, Roman Egger []

The effect of consumption goals on review helpfulness: Behavioral and eye-tracking research
—Lele Chen, Kunpeng Jing, Yupeng Mei []

The impact of consumer heterogeneity in the product life cycle on the diffusion patterns of user reviews and sales
—Lin Yuhsiang, Jen Lichung []

Dynamic pricing for new experience products in pre-sale mode with social learning
—Danning Lu, Pengyu Wang []

Pharmacies providing health services: Attitudes toward eHealth in Italy
—Nicola Cobelli, Fabio Cassia, Alessandro Zardini, Volker G. Kuppelwieser []

The impact of sales effort on a dual-channel dynamical system under a price-sensitive stochastic demand
—Alotosh Datta, Biswajit Sarkar, Bikash Koli Dey, Isha Sangal, Liu Yang, Shu-Kai S. Fan, Suman Kalyan Sardar, Lakshmi Thangavelu []

I Am ChatGPT, the ultimate AI Chatbot! Investigating the determinants of users’ loyalty and ethical usage concerns of ChatGPT
—Ben Niu, Gustave Florentin Nkoulou Mvondo [Google Scholar]

Adoption, satisfaction, trust, and commitment of over-the-top platforms: An integrated approach
—Anup Anurag Soren, Shibashish Chakraborty []

Unsustainable burgers? Deploying carbon footprint labels to enhance sustainability perceptions of animal-based food products
—Ming Yang Avon Ang, Nicolas Pontes, Cassandra France []

Going beyond the role: How employees’ perception of corporate social responsibility fuels proactive customer service performance
—Miaojia Huang, Shuang Geng, Wen Yang, Kris M.Y. Law, Yuqin He [Google Scholar]

Wise consumer choices in online secondhand luxury (OSHL) shopping: An integrated model of motivations, attitudes, and purchase intentions for OSHL as wise, conspicuous, and sustainable consumption
—Chung-Wha (Chloe) Ki, Chunsheng Li, Ashley Stevens Chenn, Sze Man Chong, Erin Cho []

Impact of perceived value, positive emotion, product coolness and Mianzi on new energy vehicle purchase intention
—Zhe Lv, Wenjia Zhao, Yu Liu, Jie Wu, Mutian Hou []

Understanding consumer repurchase intentions towards luxury retail brands: Evidence from an emerging market
—Purva Sharma, Ankur Srivastava, Veenu Sharma, Nidhi Singh, Shivinder Nijjer []

Think like a robot: How interactions with humanoid service robots affect consumers’ decision strategies
—Jiancai Liao, Jingya Huang []

Customer experience in AI-enabled products: Scale development and validation
—Ping Wang, Kunyang Li, Qinglong Du, Jianqiong Wang []

From traditional to transformed: Examining the pre- and post-COVID consumers’ shopping mall experiences
—Gary Mortimer, María Lucila Osorio Andrade, Syed Muhammad Fazal-e-Hasan []

Diet or lifestyle: Consumer purchase behavior of vegan retailing. A qualitative assessment
—Muhammad Danish Habib, Aseel Alghamdi, Veenu Sharma, Ankit Mehrotra, Saeed Badghish []

The market-based assets theory of brand competition
—Byron Sharp, John Dawes, Kirsten Victory []

Analyzing consumer expectations and experiences of Augmented Reality (AR) apps in the fashion retail sector
—Usman Aslam, Leon Davis []

Attention marketing in fragmented entertainment: How advertising embedding influences purchase decision in short-form video apps
—Xicheng Yin, Jing Li, Hongyun Si, Peng Wu []

Counterfeit brands and Machiavellianism: Consequences of counterfeit use for social perception
—Wiktor Razmus, Sonja Grabner-Kräuter, Grzegorz Adamczyk []

Retail rings of influence: Rethinking retail catchment analysis in the light of purchasing power
—Chung Yim Yiu, Quan Le Truong, Jiaying Kou, Ka Shing Cheung []

Customer inspiration in retailing: The role of perceived novelty and customer loyalty across offline and online channels
—Marta Frasquet, Marco Ieva, Alejandro Mollá-Descals []

Curation subscription box services: Implications for the pet industry
—Misun Jeong, Kiseol Yang, HaeJung Maria Kim, Jihye Min []

Enjoy to read and enjoy to shop: An investigation on the impact of product information presentation on purchase intention in digital content marketing
—Liu Fan, Yawei Wang, Jian Mou []

Strategic live streaming choices for vertically differentiated products
—Yusheng Lu, Yongrui Duan []

When digital celebrity talks to you: How human-like virtual influencers satisfy consumer’s experience through social presence on social media endorsements
—Hyojung Kim, Minjung Park [Google Scholar]

How do e-commerce anchors’ characteristics influence consumers’ impulse buying? An emotional contagion perspective
—Li Li, Xiaoting Chen, Peng Zhu [Google Scholar]

SIoT robots and consumer experiences in retail: Unpacking repeat purchase intention drivers leveraging computers are social actors (CASA) paradigm
—Ronan de Kervenoael, Alexandre Schwob, Rajibul Hasan, Evangelia Psylla []

Enhance understandings of Online Food Delivery’s service quality with online reviews
—Bohao Ma, Yiik Diew Wong, Chee-Chong Teo, Ziyan Wang [Google Scholar]

Exploring the factors that drive millet consumption: Insights from regular and occasional consumers
—Priya Shah, Neha Mehta, Sweety Shah []

The impact of intelligent customer service agents’ initial response on consumers’ continuous interaction intention
—Zhendong Cheng, Wenfang Fan, Bingjia Shao, Wenli Jia, Yong Zhang []

How environmental concerns influence consumers’ anticipated emotions towards sustainable consumption: The moderating role of regulatory focus
—Daniel K. Maduku []

Which retail strategy for shelf life products can satisfy consumers under game policy?
—Neha Saxena, Mitali Sarkar, Biswajit Sarkar []

From virtual to reality: The power of augmented reality in triggering impulsive purchases
—Wen-Chin Hsu, Mu-Heng Lee, Kai-Wen Zheng []

The betrayal puzzle: Unraveling the connection between inauthenticity, corporate wrongdoing and brand betrayal with avoidance and reparation
—Huma Ittefaq, Naeem Akhtar, Umar Iqbal Siddiqi, Tahir Islam, Aleksandra Kuzior []

The impact of AI identity disclosure on consumer unethical behavior: A social judgment perspective
—Tian-Ge Li, Chu-Bing Zhang, Ying Chang, Wei Zheng []

Examining bargaining power in the distribution channel under possible price pass-through behaviors of retailers
—Tomoki Matsumoto, Tomohito Kamai, Yuichiro Kanazawa []

Can chatbot customer service match human service agents on customer satisfaction? An investigation in the role of trust
—Dongling Huang, Dmitri G. Markovitch, Rusty A. Stough []

What should be the best retail strategy to deal with an unequal shipment from an unreliable manufacturer?
—Soumya Kanti Hota, Biswajit Sarkar, Santanu Kumar Ghosh, Naoufel Cheikhrouhou, Gerardo Treviño-Garza []

Exploring the influence mechanism of chatbot-expressed humor on service satisfaction in online customer service
—Yuguang Xie, Changyong Liang, Peiyu Zhou, Li Jiang []

GPT and CLT: The impact of ChatGPT’s level of abstraction on consumer recommendations
—Samuel N. Kirshner [Google Scholar]

Dynamic assortment planning and capacity allocation with logit substitution
—Omid Arhami, Shirin Aslani, Masoud Talebian []

Why employees continue to use O2O food delivery services? Moderating role of sedentary behavior
—Pinyi Yao, Yezheng Li []

Mere copycat? The effects of human versus human-like virtual influencers on brand endorsement effectiveness: A moderated serial-mediation model
—Qi Zhou, Bin Li, Huajun Li, Yueqiu Lei []

Factors influencing behavioral intentions in livestream shopping: A cross-cultural study
—Shaowen Ni, Hideo Ueichi []

Social validation, reciprocation, and sustainable orientation: Cultivating “clean” codes of conduct through social influence
—Tobias Otterbring, Michał Folwarczny []

Ethical food consumption drivers in Japan. A S–O-R framework application using PLS-SEM with a MGA assessment based on clustering
—Ana Catarina Morais, Akira Ishida, Ruriko Matsuda []

Customization at a glance: Investigating consumer experiences in mobile commerce applications
—Abdul Waheed Siyal, Hongzhuan Chen, Syed Jamal Shah, Fakhar Shahzad, Shaher Bano []

The way to generate customer citizenship behavior with customer experience
—Hoang Tran Phuoc Mai Le, Dongyoup Kim, Jungkun Park []

Utilizing consumer-based label equity to signal consumer products free from endocrine-disrupting chemicals
—Valdimar Sigurdsson, Michał Folwarczny, Nils Magne Larsen, R.G. Vishnu Menon, Freyja Thoroddsen Sigurdardottir, Sonja Perkovic []

Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services
—Anand Kumar, Pradip Kumar Bala, Shibashish Chakraborty, Rajat Kumar Behera []

Can sharing with others whom consumers Can’t see increase their sense of community? An examination of social presence on sharing platforms
—Hongjoo Woo, Daeun Chloe Shin, Naeun Lauren Kim, Zhenghao Tong, Soyon Kwon [Google Scholar]

Why do consumers consume masstige products? A cross-cultural investigation through the lens of self-determination theory
—Shadma Shahid, Mohd Adil, Mohd Sadiq, Ganesh Dash []

The effects of hedonic shopping values on loyalty towards small retailers: The moderating role of trust
—Jaeha Lee, Kwangsoo Park []

Holding on to your memories: Factors influencing social media hoarding behaviour
—Nivin Vinoi, Amit Shankar, Ashraf Khalil, Ankit Mehrotra, Jitender Kumar []

Measuring employee-consumer integrated retailer brand equity
—Janice Rudkowski []

Integrated banking channel service quality (IBCSQ): Role of IBCSQ for building consumers’ relationship quality and brand equity
—Sreejesh S [Google Scholar]

Insights into consumer preferences and purchasing behaviour for wooden bed furniture in Slovakia
—Miloš Hitka, Andrej Miklošík, Miloš Gejdoš, Peter Štarchoň []

Exploring the effects of value co-creation strategies in event services on attendees’ citizenship behaviors: The roles of customer empowerment and psychological ownership
—Xingyi Zhang, Smita Singh, Jing Li, Xiaolong Shao []

AR app-based brand engagement and outcomes: A moderated mediation approach
—Imran Khan, Mobin Fatma []