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J Financial Services Mar

Introduction

Journal of Financial Services Marketing, 28(3)

INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs


The transformative potential of banking service domains with the emergence of FinTechs
Payam Hanafizadeh, Mojdeh Gerami Amin []

Moderating and mediating effect of perceived experience on merchant’s behavioral intention to use mobile payments services
Neena Sinha, Nidhi Singh [Google Scholar]

Linking psychological needs, perceived financial well-being and loyalty: the role of commercial banks
Dung Phuong Hoang, Thi Hong Hai Nguyen, Nham Linh Vuong, Dat Van Luong []

Impact of E-service quality on customer satisfaction: a study of internet banking for general and maritime services in Nigeria
Ogheneochuko Salome Ighomereho, Taofeek Sola Afolabi, Adeniyi Olufemi Oluwakoya []

Designing for loyalty programme effectiveness in the financial services industry
Sonja Fourie, Michael Goldman, Michael McCall []

Consumers’ changing financial behavior during the COVID-19 lockdown: the case of Internet banking use in Greece
Alexandros P. Bechlioulis, Dimitrios Karamanis []

The interaction effects of adhocracy culture, work experience on information acquisition and job performance of bank salespeople
Muhammad Iskandar Hamzah, Abdul Kadir Othman, Amily Fikry, Mohd Zulkifli Abdullah []

The potential of crowdfunding to promote business in the context of an emerging economy
Alet C. Erasmus, Geoffrey Tocknell, Flip Schutte []

A mediation analysis of perceived service quality, customer satisfaction and customer engagement in the banking sector
S. Ananda, Raghavendra Prasanna Kumar, Dharmendra Singh []

Exploring the role of commitment in potential absorptive capacity and its impact on new financial product knowledge: a social media banking perspective
Ree Chan Ho, Muslim Amin []

Evaluating the relationship between entrepreneurial marketing, competitive advantage, and Islamic banks performance
Edi Suandi, Herri, Yulihasri, Syafrizal []

Are SMEs relationship seekers or price watchers? Target marketing implications for banks
Manpreet Kaur, Kanwaljeet Singh, Sarita Arora []