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INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs

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How fashion cewebrity influences customer engagement behavior in emerging economy? Social network influence as moderator
—Ali Raza, Muhammad Ishtiaq Ishaq, Ayesha Khan, Rehan Ahmad, Narjes Haj Salem []

Consumers’ willingness to disclose their personal data in e-commerce: A reciprocity-based social exchange perspective
—Mindaugas Degutis, Sigitas Urbonavičius, Linda D. Hollebeek, Johan Anselmsson []

The impact of influencers’ multi-SNS use on followers’ behavioral intentions: An integration of cue consistency theory and social identity theory
—Jung-Kuei Hsieh [Google Scholar]

Website quality and users’ intention to use digital libraries: Examining users’ attitudes, online co-creation experiences, and eWOM
—Fatemeh Pourjahanshahi, Ali Mollahosseini, Saeid Dehyadegari [Google Scholar]

Personalized managerial response and negative inconsistent review helpfulness: The mediating effect of perceived response helpfulness
—Wangyan Jin, Yuangao Chen, Shuiqing Yang, Shasha Zhou, Hui Jiang, June Wei []

Customizing a consumers’ story for you: The impact of protagonist geographical distance on willingness to share
—Zhihao Yang, Desheng Wang, Tingting Li, Jie Han []

On linking the perceived values of mobile shopping apps, customer well-being, and customer citizenship behavior: Moderating role of customer intimacy
—Karim Garrouch, Zohra Ghali []

To praise or not to praise- Role of word of mouth in food delivery apps
—Manoj Das, Mahesh Ramalingam []

Fashion and the metaverse: Clarifying the domain and establishing a research agenda
—Hyejune Park, Rachel Esther Lim []

Engaging in unpaid jobs out of free will: an attribution theory perspective on the effects of supervisor support attributions on volunteers’ service quality
—Eugene Abrokwah, Priti Rachayeeta, Emmanuel Affum-Osei, Gifty Yeboah, Collins Agyare, Evans Asante Boadi [Google Scholar]

New generation commerce: The rise of live commerce (L-commerce)
—Jeewoo Yun, Don Lee, Michael Cottingham, Hyowon Hyun []

Resilient shopping behaviours by change, not by chance: are disruptive events’ effects permanent?
—Marina Gigliotti, Francesco Rizzi []

The impact of blockchain technology on the online purchase behavior of green agricultural products
—Hua Liu, Ruili Ma, Guangyao He, Abdesslam Lamrabet, Shaoling Fu []

How IT affordances influence customer engagement in live streaming commerce? A dual-stage analysis of PLS-SEM and fsQCA
—Ying Yan, Hongquan Chen, Bingjia Shao, Yuanyang Lei []

Exploring the role played by entrepreneurial self-efficacy among women entrepreneurs in tourism sector
—Kalani Madawala, Pantea Foroudi, Maria Palazzo []

Emotion and trust in virtual service assistant design for effective service recovery
—Hoang Tran Phuoc Mai Le, Jungkun Park, Sangwoo Lee []

Drivers of eWOM engagement on social media for luxury consumers: Analysis, implications, and future research directions
—Aniruddha Pangarkar, Jayesh Patel, Sampath K. Kumar []

More gain, more give? The impact of brand community value on users’ value co-creation
—Junyun Liao, Jiecong Pang, Xuebing Dong []

Investigating senders’ switching intention to smart lockers: An extension of push-pull-mooring model
—Liuyan Chen, Pengkun Wu, Yudan Dou, Yuanyuan Wu []

Understanding the usability of retail fashion brand chatbots: Evidence from customer expectations and experiences
—Usman Aslam []

A sustainable Retailer’s journey to sustainable practices: Prioritizing the customer and the planet
—Abdul Ghaffar, Tahir Islam, Huda Khan, Tomas Kincl, Anshuman Sharma [Google Scholar]

Optimal contracts with moral hazard and adverse selection in a live streaming commerce market
—Yanfen Zhang, Qi Xu, Guoqing Zhang []

Has the COVID-19 pandemic changed the influence of word-of-mouth on purchasing decisions?
—Kate Jeonghee Byun, Jimi Park, Shijin Yoo, Minhee Cho []

Unlocking potential: An integrated approach using PLS-SEM, NCA, and fsQCA for informed decision making
—Alexandre Sukhov, Margareta Friman, Lars E. Olsson []

Examining the gamified effect of the blindbox design: The moderating role of price
—Xiaoyu Miao, Ben Niu, Congcong Yang, Yuanyue Feng []

Credibility and price premium-based competitiveness for industrial brands
—Civilai Leckie, Abhishek Dwivedi, Lester W. Johnson []

Dissecting the mixed effects of human-customer service chatbot interaction on customer satisfaction: An explanation from temporal and conversational cues
—Ying Xu, Nan Niu, Zixiang Zhao []

The crisis cloud’s silver linings: The effects of hope and gratitude on employee burnout and engagement
—Jiraporn Surachartkumtonkun, Liem Viet Ngo, Wei Shao [Google Scholar]

Should reputable e-retailers undertake service activities along with sales?
—Man Xu, Wansheng Tang, Ruiqing Zhao []

Visual complexity = hedonic? Effects of visually complex packages on consumer perceptions and evaluations of products
—Eunsoo Baek, Zhihong Huang, Seojin Stacey Lee []

Channel coordination under retailer’s (sub)conscious preferences of loss aversion and fairness
—Yadong Li, Zhenzhong Guan, Jianbiao Ren [Google Scholar]

Checkout button and online consumer impulse-buying behavior in social commerce: A trust transfer perspective
—Min Chung Han []

Fear appeals and coping appeals for health product promotion: Impulsive purchasing or psychological distancing?
—Shixuan Fu, Xiaojiang Zheng, Hongpeng Wang, Yunzhong Luo []

Why do consumers prefer one brand over another? The economics and sociology of brand competitiveness
—Sebastiano Della Lena, Andrew R. Timming []

What reduces product uncertainty in live streaming e-commerce? From a signal consistency perspective
—Xiayu Chen, Junya Shen, Shaobo Wei []

Images, reviews, and purchase intention on social commerce: The role of mental imagery vividness, cognitive and affective social presence
—Erik Ernesto Vazquez, Chirag Patel, Salvador Alvidrez, Lorena Siliceo []

Product specific values and personal values together better explains green purchase
—Seema Bhardwaj, Naman Sreen, Manish Das, Asmita Chitnis, Sushant Kumar []

The effect of interactivity of brands’ marketing activities on Facebook fan pages on continuous participation intentions: An S–O-R framework study
—Ying-Feng Kuo, Fei-Lung Chen []

The influence of anthropomorphic appearance of artificial intelligence products on consumer behavior and brand evaluation under different product types
—Yaqiong Zhang, Shifu Wang []

Estimating travellers’ value when purchasing auxiliary services in the airline industry based on the RFM model
—Yanhong Chen, Luning Liu, Dequan Zheng, Bin Li []

Investigating a three-way interaction of manufacturer control, retail control and dependence on salesforce performance. Does the role of frontline employees matters ?
—Léopold Lessassy []

Can users embed their user experience in user-generated images? Evidence from JD.com
—Lu Zhao, Mingli Zhang, Jianbo Tu, Jialing Li, Yan Zhang []

Perceived corporate social responsibility and job satisfaction in grocery retail: A comparison between low- and high-productivity stores
—Sandro Castaldo, Andrea Ciacci, Lara Penco []

Toward a new business model of retail industry: The role of brand experience and brand authenticity
—JungKun Park, EunPyo Hong, Yun-na Park []

An investigation of consumer intention to use pick-up point services for last-mile distribution in a developing country
—Luigi Guarino Neto, José Geraldo Vidal Vieira []

Interactive and synergistic relationships among different types of innovations
—Jeong-Bin Whang, Woojung Chang, Jong-Ho Lee []

Would you try it again? Dual effects of customer mindfulness on service recovery
—Luisa M. Martinez, Natália Pacheco, Filipe R. Ramos, Marta Bicho []

The role of socially rich photos in generating favorable donation behavior on charity websites
—Soffien Bataoui, Emmanuelle Boch []

Building value co-creation with social media marketing, brand trust, and brand loyalty
—Muhammad Sohaib, Heesup Han []

Driving marketing outcomes through social media-based customer engagement
—Viktorija Kulikovskaja, Marco Hubert, Klaus G. Grunert, Hong Zhao []

A conceptual model to imply a negative innovation assessment framework on consumer behaviors through the electronic business platforms
—Thanatchaphan Petcharat, Aungkana Jattamart, Adisorn Leelasantitham []

It is not merely a chat: Transforming chatbot affordances into dual identification and loyalty
—Kuo-Wei Lee, Chia-Ying Li []

When push comes to shove: How coach versus student athlete misconduct affects event attendance intentions
—Laura Boman, Sarah Lefebvre, Ganga S. Urumutta Hewage []

Investigating the effect of customer-generated content on performance in online platform-based experience goods market
—Da Yeon Kim, Sang Yong Kim []