Service Bus
Introduction
Service Business, 17(2)
INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs
Using machine learning to explore the determinants of service satisfaction with online healthcare platforms during the COVID-19 pandemic
—Chengyu Liu, Yan Li, Mingjie Fang, Feng Liu []
User psychological states and enterprise information systems adoption: evidence from the United States, Zimbabwe, South Korea, and Paraguay
—Sang-Heui Lee, Christine E. Fogliasso, Seunghye Jung, M. Minsuk Shin, Connie Shum []
A value-based view of the smart PSS adoption: a study of smart kitchen appliances
—Ying Yu, Tung-Jung Sung []
A qualitative investigation of infusing products with service via strategic alliances among SMEs: a case of servitization
—Diogo Pombo, Mário Franco []
Motivations and attitudes towards consulting eWOM when booking accommodation
—Beatriz Moliner-Velázquez, MarÃa Fuentes-Blasco, Irene Gil-Saura []
Does destination advertisement affect travel motivation, emotion regulation, and visit intention formation?
—Wee-Kheng Tan, Chia-Hua Fan []
Towards becoming a service-dominant enterprise: an actor engagement perspective
—Hsin-Hui Chou, Chao-Chin Huang, Pei-Yun Tu []