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J Strat Mar

Introduction

Journal of Strategic Marketing, 31(4)

INTEREST CATEGORY: MARKETING STRATEGY
POSTING TYPE: TOCs


Consumer retention through phygital experience in omnichannel retailing: role of consumer empowerment and satisfaction
Sita Mishra, Gunjan Malhotra, Ravi Chatterjee & Yupal Shukla [] []

Agency theory in marketing: 27 years on
Raeesah Chohan [] []

Expecting the surprises: role of hope in consumer repurchase intentions in an online shopping environment
Vibha Trivedi, Diptiman Banerji & Mohit Yadav [] []

Circle the wagons: measuring the strength of consumers’ brand defense
Sanjit K. Roy, Gaganpreet Singh, Arnold Japutra & Mansoor Javed [] []

How to enhance consumer experience over mobile wallet: a data-driven approach
Amit Shankar & Abhishek Behl [] []

Where there’s sugar, there are sugar-related mobile apps. What factors motivate consumers’ continued use of m-Health?
Tareq Rasul, Aaron Wijeratne, Samaneh Soleimani & Weng Marc Lim [] []

How the country of origin cue affects consumer preference in the case of ecological products: an empirical study in two developing countries
Mohamed Akli Achabou, Sihem Dekhili & Mohamed Hamdoun [] []

A framework for preventive health marketing
Sheau-Fen Yap, Weng Marc Lim, Sanjaya Singh Gaur & Pek Yean Lim [] []

Emojis: can it reduce post-purchase dissonance?
Radha Govind Indwar & Aditya Shankar Mishra [] []

Service composite quality as a strategic measure of patient well-being
Jeffrey E. Anderson, Carlin Nguyen & Maryam Tofighi [] []