J Retailing
Introduction
Journal of Retailing, 99(2)
INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs
Editorial: So, what is retailing? The scope of journal of retailing
—Katrijn Gielens, Anne L. Roggeveen []
The merchants of meta: A research agenda to understand the future of retailing in the metaverse
—Kiwoong Yoo, Roman Welden, Kelly Hewett, Michael Haenlein []
International retailer performance: Disentangling the interplay between rule of law and culture
—Shenyu Li, Peter T.L. Popkowsky Leszczyc, Chun Qiu []
A comparison of online recommendation methods: Simultaneous versus sequential approaches
—Hwang Kim, Vithala R. Rao []
Multiple psychological climates and employee self-regulatory focus: Implications for frontline employee work behavior and service performance
—Keo Mony Sok, Tracey S. Danaher, Phyra Sok []
The clock is ticking—Or is it? Customer satisfaction response to waiting shorter vs. longer than expected during a service encounter
—Delphine Caruelle, Line Lervik-Olsen, Anders Gustafsson []
How and why (imagined) online reviews impact frontline retail encounters
—Ben Marder, Rob Angell, Eric Boyd []
Should service firms introduce algorithmic advice to their existing customers? The moderating effect of service relationships
—Benjamin von Walter, Daniel Wentzel, Stefan Raff []
Co-creating affective atmospheres in retail experience
—Annamma Joy, Jeff Jianfeng Wang, Davide C. Orazi, Seyee Yoon, Kathryn LaTour, Camilo Peña []