ÂÜÀòÉç¹ÙÍø

POSTING TYPE: TOCs

---

Letter From the Editor: Thirty-five Years of the Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
—Newell D. Wright [] []

Satisfaction as a Mediator Between Brand Experience Dimensions and Word-of-Mouth for Digital Banking Services: Does Gender and Age Matter?
—Dhananjay Bapat, M. Kannadhasan [] []

Organizational and Customer Moderators of Service Recovery on Consumer Forgiveness in Health Care
—Jean Harrison-Walker [] []

Exploring the Impact of Consumer Satisfaction on the Co-Creation of a Global Knowledge Brand
—Achutha Jois, Somnath Chakrabarti, Anne-Françoise Audrain Pontevia [] []

Measuring Sharing Economy Satisfaction with Star Ratings: Overall Satisfaction versus Satisfaction with the Service Provider
—Michael Frechette, Nikki Wingate [] []

Do Consumer Values and Switching Barriers Influence Sharing Consumption Intention? A Cost-Benefit Approach
—Hee-yeon Kim, Sungjoon Yoon [] []

The Effect of Customer Demotion on Consumer Affective and Behavioral Response in Restaurant Loyalty Programs
—Fathony Rahman, Primidya K.M. Soesilo [] []

Validation and Adaptation into Spanish of the Revised Sense of Coherence Scale (SOC-R): A Scale Associated with Life Satisfaction
—Cecilia Yaccarini, Hugo Simkin, Rahel Bachem, Susana Azzollini [] []

Reproducibility in Thirty-five Years of Consumer Intentions Research: A Longitudinal Review and Directions for Future Research
—Vaibhav Shwetangbhai Diwanji [] []

Does the Customer Complain or Compliment? Nudging Them to Feel Grateful
—Bala Subramanian R, Munish Thakur, Manjula N [] []

Keith Hunt Festschrift: Keith Hunt on Consumer Behavior: Understanding His Contribution
—Laura Egan, David Aron [] []

Keith Hunt: Visionary and Mentor
—David Aron [] []

Thank You, H. Keith Hunt
—Moshe Davidow [] []

Keith Hunt: Inclusiveness and Leadership
—James H. Drew [] []

What I Wish to Say ÂÜÀòÉç¹ÙÍøt H. Keith Hunt
—Douglas B. Grisaffe [] []

Keith Hunt: Mentor and Friend
—Jonathan C. Huefner [] []

Thank You, Keith!
—Gillian S. Naylor [] []

Dr. H. Keith Hunt, 1994-Present: A Research Icon Empowers Diversity, Equity, Inclusion and Belonging in the Marketing Academic Discipline
—Jacqueline A. Williams [] []