J Hosp Mar Man
Introduction
Journal of Hospitality Marketing & Management, 32(3)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
Developing customer-based brand equity from both employee and customer perspectives
—Chih-Hsing Liu, Wen-Pei Lin, Yu-Hung Lu & Yi-Jhan Huang [] []
Residents’ entrepreneurship motives, attitude, and behavioral intention toward the meal-sharing economy
—Onur Cuneyt Kahraman, Ibrahim Cifci & Sunil Tiwari [] []
Influence of customer value mind-set on affective and behavioral service outcomes: role of the scope and scale of service offerings at various touchpoints
—Dan Jin, Robin B. DiPietro, Kawon (Kathy) Kim, Fang Meng & Edwin N. Torries [] []
Webcare salience and consumer engagement: The moderating effects of webcare valence, conversational human voice and response time
—Keyoor Purani & Krishnan Jeesha [] []
Online tourism experiences: exploring digital and human dimensions in in-remote destination visits
—Cecilia Pasquinelli, Mariapina Trunfio, Gabriella Punziano & Giacomo Del Chiappa [] []
Understanding hospitality service aesthetics through the lens of aesthetic theory
—Ipkin Anthony Wong, Yim King Penny Wan & Danni Sun [] []