J Financial Services Mar
Introduction
Journal of Financial Services Marketing, 28(1)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
Investor’s perceptions on artificial intelligence (AI) technology adoption in investment services in India
—Rishi Manrai, Kriti Priya Gupta []
Banking sector reforms and customer switching intentions: evidence from the Ghanaian banking industry
—Bright Senanu, Bedman Narteh []
Determining mobile money service customer satisfaction and continuance usage through service quality
—Kojo Kakra Twum, John Paul Basewe Kosiba, Robert Ebo Hinson, Antoinette Yaa Benewaa Gabrah, Ebenezer Nyarko Assabil []
Adoption of payments banks: a grounded theory approach
—Rahul Pramani, S. Veena Iyer []
Factors influencing customer preference of cardless technology over the card for cash withdrawals: an extended technology acceptance model
—Bindu K. Nambiar, Kartikeya Bolar []
Understanding customers’ usage behavior towards online banking services: an integrated risk–benefit framework
—Simarpreet Kaur, Sangeeta Arora []
Comprehending the intention to use branchless banking by rural people during the corona pandemic: evidence from Bangladesh
—Mohammad Ali Ashraf []
Who uses mobile money, and what factors affect its adoption process? Evidence from smallholder households in Cote d’Ivoire
—Gbêtondji Melaine Armel Nonvide, Alastaire Sèna Alinsato []
Consumer, bank, and stock market reaction to CFPB’s complaint data disclosure
—Abhi Bhattacharya []
Practitioners’ perspectives on the marketing strategies in Indian banking sector: a framework for strategy formulation
—Archita Pal Choudhury, Amit Kundu, Dev Narayan Sarkar, Arabinda Bhattacharya []
The effect of cashless payments on the internet and mobile banking
—Hway-Boon Ong, Lee-Lee Chong []
Unraveling the link between status quo satisfaction and the rejection of digital-only banks
—Jacques Nel, Christo Boshoff []