Intl J Retail Dist Man
Introduction
International Journal of Retail & Distribution Management, 51(3)
INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs
Using chatbots in e-retailing – how to mitigate perceived risk and enhance the flow experience
—Susana C. Silva, Roberta De Cicco, Božidar Vlačić, Maher Georges Elmashhara []
The cultural acceptance of digital food shopping: conceptualisation, scale development and validation
—Kimberly Thomas-Francois, Simon Somogyi, Alireza Zolfaghari []
Is the whole greater than the sum of its parts? A vending retail study
—Dobromir Kirilov Stoyanov []
NFC m-payment as a driver for customer loyalty towards retailers amongst Generation Z
—Mónika-Anetta Alt, Irma Agárdi []
Relationship sustainability-store equity across segments of retail customers
—Antonio Marín-García, Irene Gil-Saura, Maria-Eugenia Ruiz-Molina, Maria Fuentes-Blasco []
Post-pandemic revisit intentions: how shopping value and visit frequency matters
—Tapas Ranjan Moharana, Subidita Pattanaik []
Service quality dimensions in the manufacturer–distributor dyadic relationship: manufacturer-to-distributor context
—Sunil Dutt Trivedi, Abhinav Nigam, Ashutosh Pareek []