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Introduction

Journal of Business & Industrial Marketing, 38(2)

INTEREST CATEGORY: INTERORGANIZATIONAL
POSTING TYPE: TOCs


Special issue: Challenges and opportunities for increasingly turbulent times in business markets.

Guest editors: Jose L Ruiz-Alba, Miguel Rodríguez-Molina, Anabela Soares

Guest editorial

Challenges and opportunities for increasingly turbulent times in business markets
Jose L. Ruiz-Alba, Miguel Angel Rodríguez-Molina, Anabela Soares []

Putting the ‘service’ into B2B marketing: key developments in service research and their relevance for B2B
Jochen Wirtz, Christian Kowalkowski [Google Scholar]

The challenges of B2B innovation: using marketing analytics to plan and implement a successful digital catalog adoption
R. Dale Wilson, Anna M. Stephens []

How can machine tool builders capture value from smart services? Avoiding the service and digitalization paradox
Bart Kamp, Kristina Zabala, Arantza Zubiaurre []

Digitalization in B2B marketing: omnichannel management from a PLS-SEM approach
Javier Alonso-Garcia, Federico Pablo-Marti, Estela Núñez-Barriopedro, Pedro Cuesta-Valiño []

Toward a contextualized understanding of inside sales: the role of sales development in effective lead funnel management
Harri Terho, Anna Salonen, Meri Yrjänen []

The cultural factors in global account management: the case of Indian buyers and German suppliers
Nayan Kadam, Barbara Niersbach, Bjoern Sven Ivens []

The integration of logistics and marketing practice into baseline supply chain practices in the emerging markets
Kofi Dadzie, Charlene Dadzie, Wesley J. Johnston, Evelyn Winston, Haizhong Wang []

Balanced centricity: a joint institutional logic within open collaborative ecosystems
María José Quero, Cristina Mele []

Platform ecosystem development in an institutionalized business market: the case of the asset management industry
Leeya Hendricks, Paul Matthyssens []

Emotional mechanics of gamification and value co-creation: the digital platform Nike+ as a B2B2C ecosystem
Cristina García-Magro, María-Luz Martín-Peña, José María Sánchez-López []