J Retailing Con Services

Introduction

Journal of Retailing and Consumer Services, 71

INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs


Text mining-based four-step framework for smart speaker product improvement and sales planning
Jeongeun Park, Donguk Yang, Ha Young Kim []

Role of customer perceived brand ethicality in inducing engagement in online brand communities
Vikas Kumar, Vikrant Kaushal, Shashi []

The reference price effect of historical price lists in online auctions
Xiaotian Liu, Peter T.L. Popkowski Leszczyc []

Exploring the choice between in-store versus online grocery shopping through an application of Semi-Compensatory Independent Availability Logit (SCIAL) model with latent variables
Kaili Wang, Ya Gao, Yicong Liu, Khandker Nurul Habib []

It’s the little “stings”: Racial microaggressions against Asian American customers in retail and their effects
Heejin An Lim, Hyunjoo Im [Google Scholar]

The role of social commerce for enhancing consumers’ involvement in the cross-border product: Evidence from SEM and ANN based on MOA framework
Xiao-Yu Xu, Ya-Xuan Gao, Qing-Dan Jia []

What’s in the box? Investigating the benefits and risks of the blind box selling strategy
Gustave Florentin Nkoulou Mvondo, Fengjie Jing, Khalid Hussain [Google Scholar]

The intermediating role of big data analytics capability between responsive and proactive market orientations and firm performance in the retail industry
Fumikazu Morimura, Yuji Sakagawa []

Social and personal factors influencing green customer citizenship behaviours: The role of subjective norm, internal values and attitudes
E. Van Tonder, S. Fullerton, L.T. De Beer, S.G. Saunders []

How does the retailing industry decide the best replenishment strategy by utilizing technological support through blockchain?
Neha Saxena, Biswajit Sarkar []

The effect of local food consumption of domestic tourists on sustainable tourism
Ömer Ceyhun Apak, Ahmet Gürbüz []

Effects of in-store information quality and store credibility on consumer engagement in green retailing
Prashant Kumar, Utkarsh []

Understanding the user satisfaction and loyalty of customer service chatbots
Chin-Lung Hsu, Judy Chuan-Chuan Lin []

Chatbots in e-commerce: The effect of chatbot language style on customers’ continuance usage intention and attitude toward brand
Meichan Li, Rui Wang []

Psychological pricing: Myth or reality? The impact of nine-ending prices on purchasing attitudes and brand revenue
Ana M. Ortega, Felipe A. Tabares []

Assessing customer passion, commitment, and word-of-mouth intentions in digital assistant usage: The moderating role of technology anxiety
Daniel K. Maduku, Mercy Mpinganjira, Nripendra P. Rana, Philile Thusi, Aobakwe Ledikwe, Njabulo Happy-boy Mkhize []

A cross-cultural analysis of ridesharing intentions and compliance with COVID-19 health guidelines: The roles of social trust, fear of COVID-19, and trust-in-God
Md Nazmus Sakib, Fuad Hasan, Md Al-Emran, Reto Felix []

Assessing customers perception of online shopping risks: A structural equation modeling–based multigroup analysis
Mahmaod Alrawad, Abdalwali Lutfi, Sundus Alyatama, Adel Al Khattab, Sliman S. Alsoboa, Mohammed Amin Almaiah, Mujtaba Hashim Ramadan, Hussin Mostafa Arafa, Nazar Ali Ahmed, Adi Alsyouf, Akif Lutfi Al-Khasawneh []

Elucidating trust-building sources in social shopping: A consumer cognitive and emotional trust perspective
Wei Wu, Sihang Wang, Guanqi Ding, Jinfei Mo []

Evaluating the role of technology and non-technology factors influencing brand love in Online Food Delivery services
Rajendiran Anbumathi, Sriram Dorai, Umayal Palaniappan []

The diffusion of mobile payments: Profiling the adopters and non-adopters, Roger’s way
Ganesh Dash, Kiran Sharma, Neha Yadav [Google Scholar]

Development of methodology for classification of user experience (UX) in online customer review
Youngdoo Son, Wonjoon Kim []

Fashion consumption using minimalism: Exploring the relationship of consumer well-being and social connectedness
Tehmeena Shafqat, Muhammad Ishtiaq Ishaq, Anzar Ahmed []

Consumers’ choice of private label considering reference price and moderating effect
Zhixin Mao, Yongrui Duan, Wenxia Liu []

Factors influencing buying behavior of Lebanese consumers towards fashion brands during economic crisis: A qualitative study
Samer Elhajjar []

Discovery sustainable servicescape on behavioural intention practices and nationality: The moderating role of parasocial interaction
Chih-Hsing Liu, Jeou-Shyan Horng, Sheng-Fang Chou, Tai-Yi Yu, Ming-Tsung Lee, Maria Carmen B. Lapuz []

The effect of a hotel’s star-rating-based expectations of safety from the pandemic on during-stay experiences
Veenus Tiwari, Abhishek Mishra [Google Scholar]

Loyalty programs, loyalty engagement and customer engagement with the company brand: Consumer-centric behavioral psychology insights from three industries
Lars Meyer-Waarden, Johan Bruwer, Jean-Philippe Galan []

Are two reasons better than one? How natural and ethical appeals influence consumer preferences for clean meat
Felix Septianto, Billy Sung, Chien Duong, Denise Conroy []

Perception of product sustainability: The case of processed tomatoes – A qualitative study in Germany
Carolin Groth, Christoph Wegmann, Stephan G.H. Meyerding []

How do customers meet their needs in in-store and online fashion shopping? A comparative study based on the jobs-to-be-done theory
Franziska S. Kullak, Daniel Baier, Herbert Woratschek []

Should manufacturers open live streaming shopping channels?
Tao Zhang, Zhongjun Tang []

Extrinsic and intrinsic motivators for usage continuance of hedonic mobile apps
Rahul Meena, Samar Sarabhai []

Curb your enthusiasm: Examining the customer experience with Alexa and its marketing outcomes
Guilherme Gouvea de Oliveira, Fabiane Letícia Lizarelli, Jorge Grenha Teixeira, Glauco Henrique de Sousa Mendes []

Interactive effects of consumers’ ethical beliefs and authenticity on ethical consumption and pro-environmental behaviors
Sarah Khan, Muhammad Abbas []

Addressing plastic pollution through green consumption: Predicting intentions to use menstrual cups in the Philippines
Alvin Patrick M. Valentin, Ma Regina M. Hechanova []

Optimal retail sales strategies for old and new products in monopoly and horizontal competition scenarios
Zhanpeng Wang, Chao Ye, Xinxin Liu, Ruize Ma, Zilai Sun, Junhu Ruan []

Investigating the impact of social media images’ value, consumer engagement, and involvement on eWOM of a tourism destination: A transmittal mediation approach
Amir Zaib Abbasi, Rodoula H. Tsiotsou, Khalil Hussain, Raouf Ahmad Rather, Ding Hooi Ting []

Do you punish or forgive socially responsible companies? A cross-country analysis of boycott campaigns
Changju Kim, Akihiro Kinoshita []

Examining the effects of authenticity fit and association fit: A digital human avatar endorsement model
Jian Li, Jinsong Huang, Yaqi Li []

Advertisement policy for dual-channel within emissions-controlled flexible production system
Sumi Kar, Kajla Basu, Biswajit Sarkar []

How do relational bonds affect user engagement in e-commerce livestreaming? The mediating role of trust
Mengfan Zhai, Yuan Chen []

The development and validation of a scale to measure perceived value of mobile commerce (MVAL-SCALE)
Omkar Dastane, Chai Lee Goi, Fazlul Rabbanee []

Effects of human versus virtual human influencers on the appearance anxiety of social media users
Fengyi Deng, Xia Jiang []