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POSTING TYPE: TOCs

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Mitigating immediate and lagged effects of customer mistreatment on service failure and sabotage: Critical roles of service recovery behaviors
—I-An Wang, Pei-Chi Chen, Nai-Wen Chi []

A meta-analysis of antecedents and consequences of eWOM credibility: Investigation of moderating role of culture and platform type
—Deepak Verma, Prem Prakash Dewani, Abhishek Behl, Vijay Pereira, Yogesh Dwivedi, Manilo Del Giudice []

Customer engagement and sharing behaviors: Toward a contingent curvilinear perspective
—Alex Taylor, Jamie Carlson, Yi-Chuan Liao, Mohammad M. Rahman []

Don’t touch the Merchandise! Factors associated with consumer preference for contact free shopping
—Dayun Jeong, Eunju Ko, Charles R. Taylor [Google Scholar]

Psychological contract breach during the pandemic: How an abrupt transition to a work from home schedule impacted the employment relationship
—Baiyun Gong, Randi L. Sims []

Remote control: Attitude monitoring and informal control in distributed teams
—Rebecca Downes, Urs Daellenbach, Noelle Donnelly []

Impact of stereotype threat on sales anxiety
—Mohammad Sakif Amin, Aaron D. Arndt, Emily C. Tanner []

Degree of involvement in supply chain system development and relational performance: A potential dark side in supply chain relationships
—Daekwan Kim, Geon-Cheol Shin, Ruey-Jer “Bryan” Jean, S. Tamer Cavusgil, Charles Chen []

Measuring brand hate in a cross-cultural context: Emic and Etic scale development and validation
—Houcine Akrout, Mona Mrad []

Assessing the impact of manufacturer power on private label market share in an equilibrium framework
—Simbarashe Pasirayi, Timothy J. Richards []

Government support versus international knowledge: Investigating innovations from emerging-market small and medium enterprises
—Tam Nguyen, Martie-Louise Verreynne, John Steen, Rui Torres de Oliveira []

An empirical investigation of unique traits of retailing industry in emerging economies: The perspective of consumer-packaged goods manufacturers
—Ashutosh Patil, Sharad Borle, Siddharth Singh []

Did you hear our brand is hated? The unexpected upside of hate-acknowledging advertising for polarizing brands
—Lisa Monahan, Jennifer A. Espinosa, Jeff Langenderfer, David J. Ortinau []

Entrepreneurs as strategic transformation managers: Exploring micro-foundations of digital transformation in small and medium internationalisers
—Vahid Jafari-Sadeghi, Hannan Amoozad Mahdiraji, Gazi Mahabubul Alam, Alberto Mazzoleni []

On relationship types, their strength, and reward crowdfunding backer behavior
—Rotem Shneor, Liang Zhao, Jann Fabian Michael Goedecke []

The virtuous circle between green product innovation and performance: The role of financial constraint and corporate brand
—Mahabubur Rahman []

Overcoming financial planners’ cognitive biases through digitalization: A qualitative study
—Vidya S. Athota, Vijay Pereira, Zahid Hasan, Daicy Vaz, Benjamin Laker, Dimitrios Reppas []

Dynamics of corporate governance mechanisms – family firms’ performance relationship- a meta-analytic review
—Parul Gupta, Sumedha Chauhan []

Market distortion, factor misallocation, and efficiency loss in manufacturing enterprises
—Shangfeng Zhang, Jiayu Luo, Duen-Huang Huang, Jingjue Xu []

Double-edged sword of global demand heterogeneity: How service multinationals capture the benefits and mitigate the costs of managing customer knowledge
—Li Cheng, Yue Wang, Xiao Zhang, Di Zhu []

Building T-shaped professionals for mastering digital transformation
—Francesco Caputo, Valentina Cillo, Fabio Fiano, Marco Pironti, Marco Romano []

Affective temporal experiences and new work modalities: The role of Information and Communication Technologies
—Efpraxia D. Zamani, Konstantina Spanaki []

Stakeholder-inclusive multi-criteria development of smart cities
—Shouzhen Zeng, Yingjie Hu, Carlos Llopis-Albert []

Flowers of adversity: Institutional constraints and innovative SMEs in transition economies
—Baris Istipliler, Suleika Bort, Michael Woywode []

The effect of image richness on customer engagement: Evidence from Sina Weibo
—Lu Zhao, Mingli Zhang, Yaxin Ming, Tao Niu, Yu Wang []

The base-of- the-pyramid orientation and export performance of Vietnamese small and medium enterprises
—Nguyen Phong Nguyen, Samuel Adomako, Mujtaba Ahsan []

The language and social behavior of innovators
—Andrea Fronzetti Colladon, Laura Toschi, Elisa Ughetto, Francesca Greco []

How to erase gender differences in entrepreneurial success? Look at the ecosystem
—Dianne H.B. Welsh, Eugene Kaciak, Muriel Fadairo, Vijayta Doshi, Cintya Lanchimba []

Leveraging user behavior and data science technologies for management: An overview
—Lorena Blasco-Arcas, Minas N. Kastanakis, Mariano Alcañiz, Ana Reyes-Menendez []

A general Best-Worst method considering interdependency with application to innovation and technology assessment at NASA
—Madjid Tavana, Hassan Mina, Francisco J. Santos-Arteaga []

Your heart is where your treasure is: Family chairman and tax avoidance in family-controlled firms
—Feng Cao, Sifei Li, Ming Dai, Jing Li []

Configural analysis of GII’s internal structure
—Tiffany Hui-Kuang Yu, Kun-Huang Huarng []

Big data analytics and artificial intelligence technologies based collaborative platform empowering absorptive capacity in health care supply chain: An empirical study
—Surajit Bag, Pavitra Dhamija, Rajesh Kumar Singh, Muhammad Sabbir Rahman, V. Raja Sreedharan []

The relevance of participation Behavior, organizational Commitment, and attitudinal loyalty to the management of professional associations
—Carlos Rodríguez-Rad, María-Elena Sánchez del Rio-Vázquez []

Empirical identification of the chief digital officer role: A latent Dirichlet allocation approach
—Francesca Culasso, Beata Gavurova, Edoardo Crocco, Elisa Giacosa []

The neural correlates and the underlying processes of weak brand choices
—Ankur Kapoor, Arvind Sahay, Nandini C. Singh, V.S. Chandrasekhar Pammi, Prantosh Banerjee []

Struck by a cupid’s arrow: The conjuring bliss and sinister shades of employee workplace romance
—Amitabh Anand, Jessica L. Doll, Piera Centobelli, Sanjay Kumar Singh, Roberto Cerchione []

Remote work and the COVID-19 pandemic: An artificial intelligence-based topic modeling and a future agenda
—Majid Aleem, Muhammad Sufyan, Irfan Ameer, Mekhail Mustak []

Cognitive antecedents of EMNEs’ dynamic capabilities: A case study of global identity at Lenovo
—Jing Betty Feng, Steven Y.H. Liu, Leigh Anne Liu []

Fanning the flames: Transmitting negative word of mouth of rival brands
—Junyun Liao, Jiawen Chen, Haichuan Zhao, Muhua Li []

Mechanism of latecomer enterprises’ technological catch-up in technical standards alliances – An ambidextrous innovation perspective
—Jing Hu, Yilin Wang, Shengnan Liu, Mingshun Song []

Positive or negative spillover? The influence of online channel satisfaction on offline channel adoption
—Hongxin Teng, Qinying Xia, Jiayi Shou, Jing Zhao []

Understanding work experience in epidemic-induced telecommuting: The roles of misfit, reactance, and collaborative technologies
—Boying Li, Chenyang Xue, Yue Cheng, Eric T.K. Lim, Chee-Wee Tan []

Economic and environmental outcomes of a sustainable and circular approach: Case study of an Italian wine-producing firm
—Rita Mura, Francesca Vicentini, Ludovico Maria Botti, Maria Vincenza Chiriacò []

How COVID-19 stole Christmas: How the pandemic shifted the calculus around social media Self-Disclosures
—Teagen Nabity-Grover, Christy M.K. Cheung, Jason Bennett Thatcher []

Corporate political activity and bribery in Africa: Do internet penetration and foreign ownership matter?
—Tahiru Azaaviele Liedong, Daniel Aghanya, Alfredo Jimenez, Tazeeb Rajwani []

The importance of resource interaction in strategies for managing supply chain disruptions
—Lena E. Bygballe, Anna Dubois, Marianne Jahre []

Gender and firm performance around the world: The roles of finance, technology and labor
—Lee Allison, Yu Liu, Samuele Murtinu, Zuobao Wei []

The role of visioning in business network strategizing
—Morten H. Abrahamsen, Aino Halinen, Peter Naudé []

The rise of emerging market lead firms in global value chains
—Alvaro Cuervo-Cazurra, Pavida Pananond []

Examining the outcomes of influencer activism
—Veronica L. Thomas, Kendra Fowler []

The importance of relative customer-based label equity when signaling sustainability and health with certifications and tags
—Valdimar Sigurdsson, Nils Magne Larsen, Michał Folwarczny, Asle Fagerstrøm, R.G. Vishnu Menon, Freyja Thoroddsen Sigurdardottir []

Enforcement of service rules by frontline employees: A conceptual model and research propositions
—Kemefasu Ifie, Sahar Mousavi, Junyi Xie []

Understanding customer engagement in family firms: A conceptual framework
—Bharath Rajan, Uday Salunkhe, V. Kumar []

A review of exploratory factor analysis in tourism and hospitality research: Identifying current practices and avenues for improvement
—Matt C. Howard, Jennifer Henderson []

New work design for knowledge creation and sustainability: An empirical study of coworking-spaces
—Ricarda B. Bouncken, Muhammad Mahmood Aslam, Till Marius Gantert, Andreas Kallmuenzer []

Buyer-supplier CSR alignment and firm performance: A contingency theory perspective
—Yang Yang, Yan Jiang []

When anything less than perfect isn’t good enough: How parental and supervisor perfectionistic expectations determine fear of failure and employee creativity
—Shen-Yang Lin, Giles Hirst, Chia-Huei Wu, Cynthia Lee, Wen Wu, Chia-Chi Chang []

The effect of inside sales and hybrid sales structures on customer value creation
—Carla Ramos, Danny P. Claro, Renato Germiniano []

The adoption of remote work platforms after the Covid-19 lockdown: New approach, new evidence
—Jean Michel Sahut, Raphael Lissillour []

Flow and Ebb: Factors affecting SMEs to exit from the DRP market during pandemic
—Hengyuan Zhang, Yi Yang, Chengcheng Xia []

The consequences of collaborative overload: A long-term investigation of helping behavior
—Andrea Kim, Youngsang Kim, Younsung Cho []

Service failures in times of crisis: An analysis of eWOM emotionality
—Maximilian H.E.E. Gerrath, Alexander Mafael, Aulona Ulqinaku, Alessandro Biraglia []

Five dimensions of business model innovation: A multi-case exploration of industrial incumbent firm’s business model transformations
—Darek. M. Haftor, Ricardo Climent Costa []

Effects of ambidextrous and specialized R&D strategies on firm performance: The contingent role of industry orientation
—Eva Mavroudi, Effie Kesidou, Krsto Pandza []

Growth, agglomeration externalities, and survival: Evidence from Chinese manufacturing start-ups
—Ruiqi Cheng, Peng Yuan, Gongxiong Jiang []

Microfoundations in the strategic management of technology and innovation: Definitions, systematic literature review, integrative framework, and research agenda
—Maximilian Palmié, Stephanie Rüegger, Vinit Parida []

Deliberation does not make the attraction effect disappear: The role of induced cognitive reflection
—Pravesh Kumar Padamwar, Vinay Kumar Kalakbandi, Jagrook Dawra []

Differential effects of analytical versus emotional rhetorical style on review helpfulness
—Masoud Moradi, Mayukh Dass, Piyush Kumar []

The impact of institutional environment on entrepreneurial performance in micro E-commerce for Women: The mediating role of entrepreneurial network
—Xi Zhao, Chunyi Lin, Beatrice Knerr-Sievers, Qiuting Lu, Abbas Mardani []

Understanding value perceptions and propositions: A machine learning approach
—Yuliya Kolomoyets, Astrid Dickinger []

Motives for posting fake reviews: Evidence from a cross-cultural comparison
—Mustafeed Zaman, Tan Vo-Thanh, Chi T.K. Nguyen, Rajibul Hasan, Shahriar Akter, Marcello Mariani, Lubica Hikkerova []

Man vs machine – Detecting deception in online reviews
—Maria Petrescu, Haya Ajjan, Dana L. Harrison []

EU27 and USA institutions in the digital ecosystem: Proposal for a digital presence measurement index
—José M. Ponzoa, Andrés Gómez, José M. Mas []

Exploring the synergistic role of ethical leadership and sales control systems on salesperson social media use and sales performance
—Ashish Kalra, Elten Briggs, Wyatt Schrock []

Coopetition and organizational performance outcomes: A meta-analysis of the main and moderator effects
—Qiuhao Xie, Ying Gao, Nini Xia, Shuibo Zhang, Guowu Tao []

Impacts of consumer cognitive process to ascertain online fake review: A cognitive dissonance theory approach
—Sheshadri Chatterjee, Ranjan Chaudhuri, Ajay Kumar, Cheng Lu Wang, Shivam Gupta []

How does the founding family matter in corporate governance? A study of the entrenchment heterogeneity among S&P 1,500 firms
—Zhonghui “Hugo” Wang, Robert Randolph, Emma Su, Esra Memili []

Managing disclosure of political risk: The case of socially responsible firms
—Indrarini Laksmana, Maretno A. Harjoto, Hoyoung Kim []

The survival of outward investments from China and India: Is there a North-South divide?
—Suma Athreye, Abubakr Saeed, Muhammad Saad Baloch []

Exploring the boundaries of Neuromarketing through systematic investigation
—Shikha Bhardwaj, Gunjan A Rana, Abhishek Behl, Santiago Juan Gallego de Caceres []

Do online review readers react differently when exposed to credible versus fake online reviews?
—Jong Min Kim, Keeyeon Ki-cheon Park, Marcello M. Mariani []

Forecasting sustainability of healthcare supply chains using deep learning and network data envelopment analysis
—Majid Azadi, Saeed Yousefi, Reza Farzipoor Saen, Hadi Shabanpour, Fauzia Jabeen []

Does gender affect qualifying decisions? Evidence from public sector audits
—Nieves Carrera, Mercedes Mareque []

How virtual reality shopping experience enhances consumer creativity: The mediating role of perceptual curiosity
—Woo Bin Kim, Ho Jung Choo []

Role of gender in the creation and persuasiveness of online reviews
—Prashanth Ravula, Amit Bhatnagar, Dinesh K Gauri []

Born to be sustainable: How to combine strategic disruption, open innovation, and process digitization to create a sustainable business
—Oihab Allal-Chérif, Juan Costa Climent, Klaus Jurgen Ulrich Berenguer []

Creativity in marketing: Examining the intellectual structure using scientometric analysis and topic modeling
—Kallol Das, Jayesh D. Patel, Anuj Sharma, Yupal Shukla []

Deepfakes: Deceptions, mitigations, and opportunities
—Mekhail Mustak, Joni Salminen, Matti Mäntymäki, Arafat Rahman, Yogesh K. Dwivedi []

Institutional support for entrepreneurship and new venture internationalization: Evidence from small firms in Ghana
—K. Michelle Yang, Jintong Tang, Francis Donbesuur, Samuel Adomako []

Societal reminiscence and decisions for a better society: A belief in progress explanation
—Canice M.C. Kwan, Shirley Y.Y. Cheng, Alex S.L. Tsang []

International entrepreneurial behavior of internationalizing African SMEs – Towards a new research agenda
—Nadia Zahoor, Zaheer Khan, Martin Meyer, Benjamin Laker []

Examining the impact of salesperson orientation on creative selling, passive deviance, and organizational outcomes
—David A. Locander, Mahmoud A. Darrat, Barry J. Babin []

Setting the programmatic agenda: A comprehensive bibliometric overview of team mechanism research
—Li Lu, Kurt A. Norder, Aman Sawhney, Kyle J. Emich []

Doing more with more: Women on the board and firm employment
—Abongeh A. Tunyi, Geofry Areneke, Abiye Tob-Ogu, Sharif Khalid []