Service Bus
Introduction
Service Business, 16(3)
INTEREST CATEGORY: SERVICE
POSTING TYPE: TOCs
Special section: Special Issue on Tourism, Hospitality, and Covid-19
Post-pandemic studies in tourism and hospitality
—Che-Jen Su []
How to exploit Big Social Data in the Covid-19 pandemic: the case of the Italian tourism industry
—Gianluca Solazzo, Ylenia Maruccia, Valentina Ndou, Pasquale Del Vecchio []
Willingness to pay for travel insurance as a risk reduction behavior: health-related risk perception after the outbreak of COVID-19
—Yeongbae Choe, Hyesun Kim, Youngjoon Choi []
Impacts of Covid-19 on travel intention for summer 2020: a trend in proximity tourism mediated by an attitude towards Covid-19
—Anne-Marie Lebrun, Roxane Corbel, Patrick Bouchet []
Cosmopolitan tourists: the most resilient travellers in the face of COVID-19
—Vanda Veréb, Helena Nobre, Minoo Farhangmehr []
Effectiveness of the talent cultivation training program for industry transformation in Taiwan during the COVID-19 pandemic
—Fang-Yi Lin []
Recovering from the COVID-19 shock: the role of risk perception and perceived effectiveness of protective measures on travel intention during the pandemic
—Joon Woo Yoo, Junsung Park, Jong Ho Lee, Heejun Park []
COVID-19 preventive measures and restaurant customers’ intention to dine out: the role of brand trust and perceived risk
—Chunhao Wei, Han Chen, Yee Ming Lee []
COVID-19 vaccine distribution: exploring strategic alternatives for the greater good
—Arben Asllani, Silvana Trimi []
Buyer–supplier interactions in business services: variety in relational interfaces
—Cristina Sales Baptista, João Mota, Jose Novais Santos []
B2B buyer operational capability for the effective delivery of technology-enabled services in a multi-facility context
—Rafael Teixeira, Renato Przyczynski, Jeff Shockley []
Understand the differences in the brand equity construction process between local and foreign restaurants
—Wen-Qi Ruan, Shu-Ning Zhang []
Blurred lines: comparing room rates, star-ratings, and user-generated contents for full-service and select-service hotels
—Amanda Belarmino, Yoon Koh, Hyejo Hailey Shin []
Core Chinese cultural values: Perceived justice and post-recovery satisfaction in higher education services
—Joseph Lok-Man Lee, Calvin Wah-On Cheng, Vanessa Shun-Wah Liu []
The role of experiential value, novelty, and satisfaction in robot barista coffee shop in South Korea: COVID-19 crisis and beyond
—Seon Hee Kim, Se Ran Yoo, Hyeon Mo Jeon []