Intl J Retail Dist Man
Introduction
International Journal of Retail & Distribution Management, 50(8/9)
POSTING TYPE: TOCs
Special issue: Building Resilience in Retail for the Post-COVID World – Marketing & Operations Perspectives
Guest editors: Xavier Brusset
Guest editorial: Building resilience in retail for the post COVID world – marketing and operations perspectives
—Xavier Brusset []
Revisiting the : an fsQCA approach to unpack a large value market from a product specialist retailer’s perspective
—Nobukazu Azuma, Narimasa Yokoyama, Woonho Kim [Google Scholar]
Overall satisfaction formation across channels: an empirical study
—Christophe Bezes []
Last mile practices in e-commerce: framework development and empirical analysis of Swedish firms
—Andreas Risberg, Hamid Jafari []
Extrinsic motivations behind mobile shopping: what drives regular and occasional shoppers?
—Francesca De Canio, Maria Fuentes-Blasco, Elisa Martinelli []
The relationship between retailer app use, perceived shopping value and loyalty: the moderating role of deal proneness
—Michaël Flacandji, Mariana Vlad []
Mobile dependency and uncertainty reduction: influence on showrooming behaviours and user-generated content creation
—Luis Edwin Chimborazo-Azogue, Alejandro Mollá-Descals, Maria-Jose Miquel-Romero, Marta Frasquet []
Shopping app features: influencing the download and use intention
—Kathrin Sinemus, Stephan Zielke []
Augmented reality’s perceived immersion effect on the customer shopping process: decision-making quality and privacy concerns
—Aniket Sengupta, Lanlan Cao [Google Scholar]
A typology of omnichannel retailer activities during the COVID-19 pandemic
—Helen Cocco, MarÃa D. De-Juan-Vigaray []
Understanding the transformation toward omnichannel logistics in grocery retail: a dynamic capabilities perspective
—Ebba Eriksson, Andreas Norrman, Joakim Kembro []
Omni-channel retailing resources and capabilities of SME specialty retailers – insights from Germany and Turkey
—Bastian Mrutzek-Hartmann, Herbert Kotzab, Işık Özge Yumurtacı HüseyinoÄŸlu, Sascha Kühling []
Omnichannel retailing and post-pandemic recovery: building a research agenda
—Giada Salvietti, Cristina Ziliani, Christoph Teller, Marco Ieva, Silvia Ranfagni []
Fortune favours the digitally mature: the impact of digital maturity on the organisational resilience of SME retailers during COVID-19
—Jeandri Robertson, Elsamari Botha, Bernard Walker, Russell Wordsworth, Michaela Balzarova []