J Retailing
Introduction
Journal of Retailing, 98(2)
INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs
Bidding Goodbye as JR Editors and Saying Thanks
The Fifth Industrial Revolution: How Harmonious Human–Machine Collaboration is Triggering a Retail and Service [R]evolution
—Stephanie M. Noble, Martin Mende, Dhruv Grewal, A. Parasuraman []
A Framework for Collaborative Artificial Intelligence in Marketing
—Ming-Hui Huang, Roland T. Rust []
The Future of Digital Communication Research: Considering Dynamics and Multimodality
—Dhruv Grewal, Dennis Herhausen, Stephan Ludwig, Francisco Villarroel Ordenes []
The Impact of Mobile App Adoption on Cross-buying: The Moderating Roles of Product Category Characteristics and Adoption Timing
—Huan Liu, F. Javier Sese []
Information Search and Product Returns Across Mobile and Traditional Online Channels
—Yufei Zhang, Clay M. Voorhees, Chen Lin, Jeongwen Chiang, G.Tomas M. Hult, Roger J. Calantone []
We Eat First with Our (Digital) Eyes: Enhancing Mental Simulation of Eating Experiences via Visual-Enabling Technologies
—Olivia Petit, Ana Javornik, Carlos Velasco []
Managing a Global Retail Brand in Different Markets: Meta-Analyses of Customer Responses to Service Encounters
—Ruth N. Bolton, Anders Gustafsson, Crina O. Tarasi, Lars Witell []
How Customer Requests Influence Frontline Employee Job Outcomes: The Role of Personal Appraisal Tendencies and Situational Customer Demandingness
—Jin Ho Jung, Tom J. Brown, Alex R. Zablah []
Uppercase Premium Effect: The Role of Brand Letter Case in Brand Premiumness
—Yining Yu, Xinyue Zhou, Lei Wang, Qiuzhen Wang []
On The Reference Point Effect of Reserve and Buy It Now Prices
—Zelin Zhang, Ernan Haruvy, Peter T.L. Popkowski Leszczyc []