J Hosp Mar Man
Introduction
Journal of Hospitality Marketing & Management, 31(3)
INTEREST CATEGORY: SECTORS
POSTING TYPE: TOCs
A meta-analysis of customer uncivil behaviors in hospitality research
—Yu Wang, Tao Wang & Chenglin Gui [] []
Effects of negative workplace gossip on unethical work behavior in the hospitality industry: the roles of moral disengagement and self-construal
—Gongxing Guo, Bao Cheng, Jian Tian, Jianfeng Ma & Chanjuan Gong [] []
Green message strategies and green brand image in a hotel context
—Esra Topcuoglu, Hyelin (Lina) Kim, Sungeun (Jake) Kim & Seontaik Kim [] []
The impact of emotional intelligence on hospitality employees’ work outcomes: a systematic and meta-analytical review
—Dan Zhu, Tin Doan, Pattamol Kanjanakan & Peter B. Kim [] []
Understanding trust and perceived risk in sharing accommodation: an extended elaboration likelihood model and moderated by risk attitude
—Yuan Tian, Honglei Zhang, Yifei Jiang & Yang Yang [] []
The influence of leadership commitment to service quality on hotel employees’ brand citizenship behavior: a mediation and moderation analysis
—Hung Trong Hoang, Nga Thi Thuy Ho & Ninh Nguyen [] []