Intl J Retail Dist Man
Introduction
International Journal of Retail & Distribution Management, 50(2)
INTEREST CATEGORY: RETAIL AND PRICING
POSTING TYPE: TOCs
Special issue: Developing customer value across contemporary retail channels. New insights and future directions []
Guest editors: Christos Sarmaniotis, Kalliopi Chatzipanagiotou, Christina Boutsouki
Guest editorial
Christos Sarmaniotis, Kalliopi Chatzipanagiotou, Christina Boutsouki
Transformative service research: a conceptual framework based on consumer’s perspective
—Veronica Ungaro, Laura Di Pietro, Maria Francesca Renzi, Roberta Guglielmetti Mugion, Maria Giovina Pasca [Google Scholar]
Retail atmospherics in times of disruption: a PLS modeling approach of the role of emotions in a pharmacy environment
—Evi Chatzopoulou, Markos Marios Tsogas, Marina Kyriakou []
Identifying value-creating aspects in luxury hotel services via third-party online reviews: a cross-cultural study
—Rodoula H. Tsiotsou []
Fresh food online shopping repurchase intention: the role of post-purchase customer experience and corporate image
—Kara Xiaohui Ma, Damien William Mather, Dana L. Ott, Eddy Fang, Phil Bremer, Miranda Mirosa []
Omnichannel retailing: does it empower consumers and influence patronage?
—Sita Mishra, Gunjan Malhotra, Vibha Arora, Sandip Mukhopadhyay []
Using humanness and design aesthetics to choose the best type of trust: a study of mobile banking in France
—Heyam Abdulrahman Al Moosa, Mohamed Mousa, Walid Chaouali, Samiha Mjahed Hammami, Harrison McKnight, Nicholas Patrick Danks []
The role of retailers during brand scandals: insights from a case study
—Sunaina Kapoor, Saikat Banerjee, Paola Signori []